Evidence of meeting #36 for Official Languages in the 40th Parliament, 3rd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was bilingual.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Luc Portelance  President, Canada Border Services Agency
Camille Therriault-Power  Vice-President, Human Resources Branch, Canada Border Services Agency
Pierre Sabourin  Vice-President, Operations Branch, Canada Border Services Agency
William Victor Baker  Deputy Minister, Department of Public Safety
Daniel Sansfaçon  Director, Policy, Research and Evaluation Division, National Crime Prevention Centre and Official Languages Co-champion, Department of Public Safety
Denis Desharnais  Director General, Human Resources, Department of Public Safety

10:15 a.m.

Deputy Minister, Department of Public Safety

William Victor Baker

That's well understood.

10:15 a.m.

Conservative

The Chair Conservative Steven Blaney

Thank you, Mr. Godin.

10:15 a.m.

Deputy Minister, Department of Public Safety

William Victor Baker

Furthermore, we have to have tools to encourage people to do their best.

10:15 a.m.

Conservative

The Chair Conservative Steven Blaney

Thank you very much.

We'll continue and complete our first round with Mr. Rickford.

10:15 a.m.

Conservative

Greg Rickford Conservative Kenora, ON

Thank you, Mr. Chair.

Thank you to the witnesses today.

I have two questions I hope to get to.

I'll start with this one, Mr. Baker. In my foundational briefings and the subsequent meetings I've participated in within the department itself as the parliamentary secretary for official languages, I've come to understand that there's more than a little concern around technical information being predominantly in English. I suspect that technical information deals with IT infrastructure communications as such, that there may be a need to update technical IT infrastructure in this regard, and that this was a problem that was looming for official languages in the public service.

I was wondering, Mr. Baker, if you can just expound on that: first of all, if you can identify within Public Safety if those are key concerns, and then perhaps shed some light on what steps are being taken to address that.

10:20 a.m.

Deputy Minister, Department of Public Safety

William Victor Baker

Thank you.

I had a discussion with the Commissioner of Official Languages on this very subject recently, in October. It is indeed a challenge that is facing not only Public Safety but all institutions today.

Of course, it comes from a number of sources. There's a heavy reliance on the use of the Internet for research. It isn't just in a technical and an IT capacity. The sources of the information are no longer domestic. We're increasingly able to instantly access information from all over the world and, at the end of the day, there aren't too many countries in the world that are producing it in French--of course, they have no obligation to provide the material to us in the two languages. So that is a challenge.

What we do is make sure that what we produce as an organization--I can't take care of everybody else--is in both languages, and we try to do it as quickly as possible to support this goal. We're always looking for tools—and this is the challenge for the IT community—that are available to make technological information available in both languages, because again, much of the source of this material is not coming domestically.

So it is a challenge, we're aware of it, and we make sure that we are as good as we can be as an organization. But I think we have to recognize that it's going to be a continuing challenge for all of us.

10:20 a.m.

Conservative

Greg Rickford Conservative Kenora, ON

Correct.

10:20 a.m.

Deputy Minister, Department of Public Safety

William Victor Baker

Sometimes you can afford the opportunity to translate material; sometimes you can't. In the world of national security, we are responding to information we get on a daily basis and we have to take the information in the form it arrives.

10:20 a.m.

Conservative

Greg Rickford Conservative Kenora, ON

Thank you very much.

My question concerns the administration of the act, specifically section 41 of the Official Languages Act.

I would like to know whether Public Safety Canada has submitted a voluntary report to Canadian Heritage on the implementation of section 41 of the Official Languages Act. If so, is it possible for us to get a copy of it? If you don't submit a report, can you explain to us what makes you accountable, what your responsibilities are under Part VII of the act?

10:20 a.m.

Deputy Minister, Department of Public Safety

William Victor Baker

Public Safety Canada is not one of the designated departments. In spite of that, we are members of the committee. We were the ones who suggested that. Mr. Sansfaçon is involved in that. We are obviously interested in it.

As for accountability, as deputy minister, I'm responsible for ensuring that we are able to deal with all aspects of the Official Languages Act. In the context of our action plan, I intend to include something in the performance agreements. That would concern all managers at Public Safety Canada for next year. This is one way of exercising my responsibilities and of ensuring that everyone is on board.

10:20 a.m.

Conservative

Greg Rickford Conservative Kenora, ON

Okay. So the answer is that you don't have a voluntary assessment per se, a summary, an aggregate, if you will, of your managers for us to look at, at this point?

10:20 a.m.

Deputy Minister, Department of Public Safety

William Victor Baker

Their abilities or...?

10:20 a.m.

Conservative

Greg Rickford Conservative Kenora, ON

Yes.

10:20 a.m.

Deputy Minister, Department of Public Safety

William Victor Baker

We have a profile of everybody. Certainly, if somebody is not meeting their competencies or not fulfilling them, we have measures to correct that. We monitor that.

10:20 a.m.

Conservative

Greg Rickford Conservative Kenora, ON

Okay.

I have about two minutes left. So I'm going to make a brief comment. I know this is a bit complicated, but my colleague is going to ask more questions about it.

In DesRochers v. Canada in 2009, the Supreme Court of Canada identified some public safety issues. Does the Department of Public Safety intend to take the linguistic minority into account in providing services in the context of projects? In other words, does it draw a distinction between a natural application of the act and a symbolic application? I imagine that nevertheless makes a difference in the area of public safety.

10:25 a.m.

Deputy Minister, Department of Public Safety

William Victor Baker

This is important. It's a challenge. We have previously put forward certain initiatives in this area. With your permission, Mr. Chairman, I would like to ask my colleague to tell us about them.

10:25 a.m.

Director, Policy, Research and Evaluation Division, National Crime Prevention Centre and Official Languages Co-champion, Department of Public Safety

Daniel Sansfaçon

I'm going to give you an example. Once again, it concerns the transfer payments program as it concerns the National Crime Prevention Strategy. We ensure, in particular, that for every project developed by a community organization in the field, an analysis is conducted to determine whether that service is already being made available to the francophone minority, for example, in the neighbourhood, town or area where the service will be offered, and whether, if it is not, that constitutes a need. An organization that submits a proposal must prove that within the proposal. If there is indeed a need, the organization must take the necessary steps for the service also to be offered in the minority language. That's one of the ways we ensure that our programs—at least this one—are sensitive to the needs of the minority language communities.

10:25 a.m.

Conservative

The Chair Conservative Steven Blaney

Thank you very much.

We'll now begin our second round.

Mrs. Zarac.

10:25 a.m.

Liberal

Lise Zarac Liberal LaSalle—Émard, QC

Thank you, Mr. Chairman.

I would like to talk about your action plan for 2010-2013, which you distributed to us this morning. Was there an action plan before 2010?

10:25 a.m.

Deputy Minister, Department of Public Safety

William Victor Baker

This is a three-year action plan.

10:25 a.m.

Liberal

Lise Zarac Liberal LaSalle—Émard, QC

Yes, but you're talking about this one. I would like to know whether you previously had one.

10:25 a.m.

Deputy Minister, Department of Public Safety

10:25 a.m.

Liberal

Lise Zarac Liberal LaSalle—Émard, QC

So it's entirely new.

10:25 a.m.

Deputy Minister, Department of Public Safety

William Victor Baker

I believe this is the first—

10:25 a.m.

Liberal

Lise Zarac Liberal LaSalle—Émard, QC

At what stage is it? Is it being developed, implemented?