The CHSSN works directly with Quebec's health and social services system to implement the road map measures. The CHSSN program of adaptation of health and social service support projects is sponsored by the regional health and social service agencies in 16 regions.
One example addresses the needs of English-speaking communities in the distant region of Côte-Nord.
The regional agency worked with the health and social services centre, the CSSS in Sept-Îles, to create a community liaison program for English-speaking, Naskapi, and Innu patients coming to the hospital. Over a nine-month period, between 600 and 700 persons were directed to appropriate services by this person. The liaison person welcomes English-speaking people from the lower north shore, who have travelled 800 kilometres to get specialized medical treatment.
In order to create new knowledge of the health and well-being of English-speaking communities, the CHSSN identified the Institut national de santé publique du Québec, the INSPQ, as the key institutional partner. The INSPQ has undertaken projects to produce knowledge, through a detailed analysis of population health information, on the health status of English-speaking people and the factors that affect it.