When we do an audit on Air Canada, the commissioner recommends that it take certain measures. In the context of our audits, Air Canada may also table action plans wherein it commits to adopting certain measures.
As the name indicates, a binding agreement is an agreement where the organization concerned is obliged to produce the agreed-upon results. With a binding agreement, the institution would agree to take certain steps. If it did not fulfil its commitments, amendments could include consequences. They would probably be that the court could issue an order forcing the institution to meet the commitments it made in the binding agreement.