To follow up on what my New Brunswick colleague said, your subcontractors have a responsibility, just as you do. In fact, there are several issues I would like to raise.
I will read a letter to you that was sent to the employees of Jazz, of which I received a copy. First of all, the letter is in English, which is a problem for francophones.
Moreover, the French version of the message says this: “Air Canada advised the CFAU [the union] that as of March 1, 2017, it must restore the levels of bilingual services that were in effect in 2006”.
Someone is in fact admitting that service clearly had diminished, and that the service that was offered previously had to be restored.
The message continues as follows: “This is due to complaints received [...]” and “As a result, you will notice an increase in routes [...]” and then “The union is in discussions with the company on the effects [...]”.
The subcontractor is thus admitting that the services being offered are at a lower level than those in 2006, and that they will have to go back up to the 2006 levels. In my opinion, there was clearly a lapse, and the negotiations are intended to allow you to reach that objective.