Thank you, Mr. Chair.
I would like to thank you, as well, Mr. Théberge. Please accept our apologies for making you appear before the committee twice. Unfortunately, people had an opportunity to react to what you said the first time you were here. We hope to move along expeditiously.
I'm going to pick up on the question I asked you on Tuesday, before the meeting came to an end. It had to do with four federal institutions: Public Services and Procurement Canada, the Privy Council, the Treasury Board, and the Department of Canadian Heritage. The Minister, who was here up to mere moments ago, told us that government institutions no longer operated in isolation and that a whole-of-government approach was now in place. The fact of the matter is that the number of complaints in those organizations went up.
Against the backdrop of this new style of governance, how will you make sure your recommendations are heard and addressed?