As I mentioned earlier when I was speaking about the new investigative process, which I compared to a highway, I now have the power to publish an investigation summary following its conclusion.
I have the power to sign compliance agreements with federal institutions. In practice, a compliance agreement is a contract. I also have the power to issue orders to require the fulfilment of compliance agreements or recommendations.
There are also now more grounds available to me to refuse to investigate certain complaints, such as those deemed to be trivial.
I can also use alternative dispute resolution methods. We opted for mediation, which we will begin using over the next few months.
So those are new tools now available to me. I believe they are helpful, because they provide the commissioner's office with more teeth than before. However, the more rapidly additional tools can make their way into my tool box, the better it will be. Enormous challenges remain in certain areas, such as those faced by the travelling public in the transportation sector. And monetary penalties will be applicable to that sector.
Within four to six months, most of the new powers granted to me will be in force, but there are limitations.