There are, perhaps, a couple of things I want to deal with in terms of your question.
Certainly, having a project management framework and a project portfolio management framework, the two of those in place, is very important to make sure that projects are delivering on their intended results, making sure there's an understanding of the benefits that would come from projects, making sure that they're going to be delivered on budget, and making sure they're going to be delivered on time, or making sure there can be appropriate adjustments along the way.
We were very happy with the framework that had been put in place in the agency and the fact that it was comprehensive. Our concern, again, was that it wasn't at this point in time always being applied in the management and the oversight of the projects.
You mentioned the fact that with this type of an audit sometimes you have to read it very carefully to understand it. I think that's true whenever you're looking at information technology. Information technology is a complex business.
You know, I mentioned in my opening statement the importance of dealing with these issues now so they don't become bigger problems in the future. I think this is a good example. They have a good framework. Right now their projects seem to be in a place that they can get them delivered. They need to make sure they're applying that framework so that we're not coming back here in four years' time talking about one of these projects because we've done an audit and found problems. The framework is important.
I understand that trying to get through an audit like this and understanding exactly what it's about can be difficult. It's very important that organizations, particularly like this one with $1 billion worth of IT projects, have all of the oversight to make sure that all of those projects are being delivered as they're supposed to be.