I think that statement is pretty clear. Again, it comes back to the fact that we couldn't find things like documentation for who actually said, “Yes, the system is ready to go. Let's go live with it.”
There was also the number of deputy minister changes that happened. The deputy minister in place when the decision was made, even he had only been in that position for a year, a very short period. How would he have really understood everything that was going on with the system?
There was no oversight. Everything was built going through the project executives. There was no oversight. There was no clear role for the deputy minister. Later on, Treasury Board Secretariat suddenly comes in and does the Gartner report, but they don't actually have any authority within the project. The PSMAC, the group of deputies, was brought in at the very end, but they didn't have any decision authority either.
At that decision point, it seemed almost like they were reaching for different ways. They were going to PSMAC and Treasury Board Secretariat was coming in and producing the Gartner report, which essentially got it right, but then that report was going to the project executives.
The whole design of the project, as I said, did not lead to anyone being able to say, “Here's who should have been accountable and responsible for this.”