Thank you for the question.
In 2004, we made that observation. In 2012, the agency conducted an audit and came to the same conclusion. In 2015, when we went to the agency, it had begun to receive suggestions from its employees on how to resolve the issues.
Of course, I cannot at this point assure you that the agency will take action. However, like Ms. Cheng, I am very encouraged by all the steps that have been taken. In addition, at meetings with agency representatives, we heard very positive comments on this matter. Without being defensive, they acknowledged that something had to be done. The agency representatives made a commitment to take action.