Thank you, Mr. Chair.
How will we ensure that the next transformation plan will generate savings? Clearly by implementing the strategic plan. What we have learned since the organization was created is depending on partners, as well as having to give them information on the cost of their services and managing service delivery.
Basically, as Mr. Parker said, the plan will focus on client services, and clients will be at the heart of the transformation plan. All our processes will be geared towards ensuring that we serve the clients properly, disclose their costs and better manage the transformation costs and the infrastructure maintenance costs.