Thank you, Mr. Chair.
Chair, through you, thank you to Mr. Wernick for joining us virtually here this afternoon on the Auditor General's report.
Obviously, from your experience, we're looking at about a decade and a half, give or take, between the Privy Council Office and as deputy minister at what was then Aboriginal and Northern Development Canada. I want to start to focus first around your time as Clerk of the Privy Council and a phrase that became popular in government, “deliverology”.
At the time, I think there were many of us who saw deliverology as a bit of a tagline that really didn't amount to much. With the benefit of hindsight always there, there was an article in The Globe and Mail from March 2020 that said, “To anyone who has worked in government, the whole concept of ‘deliverology’ smacked of warmed-over administration theory repackaged by former bureaucrats-turned-consultants seeking to monetize their insider knowledge of the public service.”
That, I suspect, may describe Mr. Matthew Mendelsohn, who took the lead on this within government.
Obviously, Mr. Mendelsohn was the guy who drafted the Liberal Party platform in 2015 and then was brought into the Privy Council Office. Personally, I think it is of concern from a partisanship perspective to bring in an individual with clear ties to the governing party, but I will leave that there and focus specifically on the concept of deliverology for this time period.
At one point, there was a mandate letter tracking of the commitment specifically to indigenous people related to that. When the tracker was abandoned, about half were incomplete, but you were a strong supporter of this idea of deliverology. One quotation I saw was in this article from the CBC, which quoted you as saying, “You should try to find ways to measure whether or not you're succeeding. It's a very good discipline, I think, and it will lead to better government.”
Also, in a speech you gave in October 2018, you said, “There is a lot at stake in getting this right. Trust is also going to be stress-tested in an election year where there is plenty of space for us to be communicating with Canadians about policy, legislation, and programs and services. The basic tenets of deliverology are at the core.”
I know this is a long preamble, but I'm getting to it.
I want to turn specifically to deliverology as it relates to Indigenous and Northern Affairs Canada. In a 2017 internal audit report from Indigenous and Northern Affairs Canada, they wrote, “Senior Management has taken steps to support a transition to the Policy on Results and 'Deliverology', recognizing the transition presents a unique opportunity for INAC to improve performance measurement effectiveness and to support a performance measurement culture in the Department.”
All of this lengthy preamble has been to say, would you agree that deliverology has failed in this case to actually see results, specifically on first nations housing? All this focus on deliverology, all this focus on finding results, seems to have all been lip service, seems to have all been talk, when in reality nothing was achieved. When we're focused on a comment like this from Indigenous and Northern Affairs Canada, making this transition, but then seeing results after results after results in 20 years—we're talking 20 years and no results on first nations housing—wouldn't you say this was, in a sense, a lost three or four years, in which we focused on deliverology but didn't actually achieve anything?
I'll turn to you for a comment after my lengthy preamble.