Evidence of meeting #28 for Public Safety and National Security in the 39th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was training.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Alain Jolicoeur  President, Canada Border Services Agency
Fulvio Fracassi  Director General, National Labour Operations, Department of Human Resources and Social Development
Pierre-Yves Bourduas  Deputy Commissioner, Federal Services and Central Region, Royal Canadian Mounted Police
Barbara Hébert  Vice-President, Operations Branch, Canada Border Services Agency
Barbara George  Deputy Commissioner, Human Resources, Royal Canadian Mounted Police

12:15 p.m.

President, Canada Border Services Agency

Alain Jolicoeur

That's my understanding, but it can be renewed.

12:15 p.m.

Liberal

Sue Barnes Liberal London West, ON

Yes. There is a lot of turnover right now, but I would imagine some customs officers may not want to be part of the customs employment situation if they have to arm themselves. You must have done some studies on a human resource situation of having a higher exodus than normal during training.

I want to also talk about the student aspect of this, or the part-time people. As I recall from being a student customs officer on a very busy port many years ago, you have to go through the line. So it's not just one person; you still have the rotation.

12:15 p.m.

Conservative

The Chair Conservative Garry Breitkreuz

You have to allow a little time for a brief response, a very brief response.

12:15 p.m.

Vice-President, Operations Branch, Canada Border Services Agency

Barbara Hébert

Yes, we have done some analysis about the people who may not wish to carry a firearm. No doubt there are some people who joined our organization and had a long and very productive career, but perhaps they joined the organization with other interests in mind. It's impossible to know exactly how many people would not want to carry a firearm. Our analysis right now leads us to estimate that it will be between 25% and 30%.

Of course, the benefits of a long phase-in time is that it will allow the agency and the employees to work towards a situation where we can minimize the accommodations.

12:15 p.m.

Conservative

The Chair Conservative Garry Breitkreuz

Ms. Mourani, do you have any questions?

12:15 p.m.

Liberal

Sue Barnes Liberal London West, ON

Mr. Chair, there's a second part on students.

12:15 p.m.

Conservative

The Chair Conservative Garry Breitkreuz

Well, you've gone way over your time. I'm sorry. We can come back to that.

12:15 p.m.

Liberal

Sue Barnes Liberal London West, ON

Okay. Thank you.

12:15 p.m.

Conservative

The Chair Conservative Garry Breitkreuz

Ms. Mourani.

12:15 p.m.

Bloc

Maria Mourani Bloc Ahuntsic, QC

Thank you, Mr. Chairman. I would like to thank all of the witnesses for coming. My question is for Mr. Jolicoeur. Up until now, why have we never thought about arming our customs officers?

12:15 p.m.

President, Canada Border Services Agency

Alain Jolicoeur

It is not that we have never thought of arming them, the topic was raised by the customs union well before I took up my position. The agency has existed for three years, but I think that the union has been raising the topic for 10 or 15 years.

12:15 p.m.

Bloc

Maria Mourani Bloc Ahuntsic, QC

Perhaps I was not clear. Why did we never decide to do it, or why has it not yet been done? Why are customs officers still not armed? What are the underlying reasons?

12:15 p.m.

President, Canada Border Services Agency

Alain Jolicoeur

You are leading me into the area of the policies of different governments.

12:15 p.m.

Bloc

Maria Mourani Bloc Ahuntsic, QC

Fine. So what you're saying is that the decision to arm or not to arm customs officers is a political decision. So taking that decision was a matter of politics and did not reflect the situation on the ground. Is that correct?

12:15 p.m.

President, Canada Border Services Agency

Alain Jolicoeur

That's not what I said. I said that it is a major policy decision for a government to bring about this type of change. However, if you ask our employees on the ground, the vast majority of them are convinced that they need to carry a weapon.

12:15 p.m.

Bloc

Maria Mourani Bloc Ahuntsic, QC

I have a few questions for Mr. Fracassi. In your presentation, you said you counted 44 incidents where customs officers invoked their right to refuse to work. Of that number, 38 were collective refusals to work. Over what period of time was this evaluation conducted? Was it over a one-year period?

12:15 p.m.

Director General, National Labour Operations, Department of Human Resources and Social Development

Fulvio Fracassi

Mr. Chair, that was in the timeline I had indicated, starting from May of 2005 to the last refusal that we dealt with, which I think was around December of 2006.

12:15 p.m.

Bloc

Maria Mourani Bloc Ahuntsic, QC

So it was over approximately a one-year period. When you said that most of the refusals were based on situations potentially involving armed and dangerous persons, does that mean that the refusals were based on potential or real threats?

12:15 p.m.

Director General, National Labour Operations, Department of Human Resources and Social Development

Fulvio Fracassi

Mr. Chair, in terms of the refusals that we dealt with, basically employees who feel that they have a reasonable cause to believe they're in danger can exercise their right to refuse. There's a process, as I mentioned in my presentation, that's followed, to be dealt with internally. But if there is a continual refusal, where the matter isn't addressed between the workplace parties, then it's the health and safety officer who's basically notified, and he comes in to conduct an investigation to see whether indeed, based on the facts that are before him or her at the time, there is a situation of danger or not.

As I mentioned, in the vast majority of the cases that we did investigate, based on the facts and the situations as they existed at the time, there was a finding of no danger.

12:20 p.m.

Bloc

Maria Mourani Bloc Ahuntsic, QC

I have another question. Since you took up your position, how many officers have died, or were injured, hospitalized, attacked, or were assaulted, in the exercise of their duties? Have you counted?

12:20 p.m.

Director General, National Labour Operations, Department of Human Resources and Social Development

Fulvio Fracassi

Mr. Chair, I don't have that particular information. I don't know if my colleague from the CBSA would have those numbers.

12:20 p.m.

Bloc

Maria Mourani Bloc Ahuntsic, QC

Mr. Jolicoeur or Ms. Hébert, would you like to respond?

12:20 p.m.

Vice-President, Operations Branch, Canada Border Services Agency

Barbara Hébert

Mr. Chair, if I understood the question correctly, it was generally across the entire public service perhaps. If you'd like to know about the Canada Border Services Agency, I personally am not aware, in the last 15 years, of any fatality, as the question was phrased, or serious injuries such as that.

12:20 p.m.

Bloc

Maria Mourani Bloc Ahuntsic, QC

Are you saying that there has not been a single incident, or that you do not know the answer?

12:20 p.m.

Vice-President, Operations Branch, Canada Border Services Agency

Barbara Hébert

Mr. Chairman, I don't think that there have been any.