I think that through my answers I have talked very specifically about the definition of vexatious. It deals with the content or the intent of someone who files a complaint. It's to harass, to abuse the system, to bog down the system, and so on. So when we talk about legitimate complaints, those are complaints filed that are not without merit.
I think common sense around this table dictates that a complaint that a potato is too small is not a legitimate complaint. I want to reiterate that there are inmates who are hired within each institution to deal with complaints and to help assist prisoners deal with those types of issues. If an inmate decides to actually file the complaint through the formal complaint process—you know, they drop that complaint in the box, it's heard, it's read, it's filed, and it's put in the computer—the hard-working front-line correctional officer will try to deal with that complaint as well.
So if someone complained—let's say we're using the potato example—I would think someone from that institution would talk with that inmate to try to resolve that particular issue. Again, the current system allows that inmate to actually control the entire system. If they don't like the answer, they don't like being told that their potato is not too small, they're going to appeal it and take it to the next level.
Those are the types of complaints this bill seeks to address.