I think it's unfortunate that this is how our interactions are heard. I think the law already does provide for that. I think the sentiment of wanting to shore up the complaint and grievance system is not necessarily communicated in this bill. In fact that could be communicated in a very different way by providing recommendation through cabinet, perhaps--not that it's my job to tell anybody how to do their job, but to encourage them to shore up that process rather than spend a lot of time and energy and money on a new bill.
On March 15th, 2012. See this statement in context.