Yes, that is the new solution we just launched. We will get organized to ensure that people can sign up for Equifax. Then, instead of Equifax contacting the individual by email, Desjardins will liaise between Equifax and the person. We will receive alerts and make sure they are real, and then we will contact the affected members, like your grandmother, in a way that suits them. That is what we are implementing.
On July 15th, 2019. See this statement in context.