In 2008 when we did our first report on Ashley Smith's death, we made specific recommendations about segregation, and a lot of it had to do with training and adhering to the framework. Things went really wrong with Ashley Smith. For example, the segregation review she was entitled to didn't take place simply because the Correctional Service misinterpreted its own policy about the segregation clock and how it was reset every time she was transferred.
In response to those recommendations, Correctional Service of Canada said they were going to make some changes, and they made a couple. Then there was the coroner's inquest, and they made 104 recommendations, many of them around segregation. In response to those recommendations, Correctional Service of Canada said they were going to make some changes, and they made a couple, but they talked about a commitment to look at a series of regulatory issues, administrative issues, training issues, and policy issues. That was in 2015. They promised a new segregation renewal strategy, and in their own words they said, because they had to bring practice closer to policy, that they were going to fine-tune things. They were going to look for some changes so that they could do that better.
Recently, Correctional Service of Canada updated its response on those recommendations in answer to a question from the Senate. They told the Senate that in 2015 they promised they were going to make some changes and they still promised to make those changes, so now we have, in 2016, an update, really, of what was first promised and discussed back in 2008.
I can't answer your question any more directly than that. The problems are well identified. Some of the solutions have been well identified. We haven't seen the action.