Thank you very much, Chair.
I appreciate the need for service standards. It's absolutely necessary that there be time limits on how long investigations can go before decisions are made, or even reporting back to complainants, victims, etc.
What I don't think is necessary, and what I'm really concerned about, is having unions involved in decision-making at the commission level. Complaints need to be dealt with, and that's important. Establishing collective bargaining agreements in that process to me would be somewhat problematic, in my opinion.
While I agree with the idea of a standard, which is what we're getting at in CPC-5, I believe, moving on, it certainly removes any idea that our unions are involved in the commission's work. That could be construed as being somewhat of a conflict, as well.