Good afternoon.
My name is David Shipley, and I'm the chief executive officer and co-founder of Beauceron Security Inc. I'm also the co-chair of the Canadian Chamber of Commerce's cyber council. I'm a proud Canadian Forces veteran, having served with the Canadian Army Reserve in the 8th Canadian Hussars.
I'm not a computer scientist. My expertise and perspective today are based on my experience as CEO and co-founder of Beauceron. I do not see cybersecurity as a technological issue. It's a people and business risk issue.
I founded Beauceron Security in 2016. We now serve more than 750 organizations in Canada, the United States, Europe and Africa. We have helped more than 650,000 people learn how to spot, stop and report cyber-attacks. Beauceron Security has demonstrably reduced individual and organizational cyber risk. Our made-in-Canada solution is used by global banks, national telecommunications carriers, educational institutions, health care facilities, government and small business.
We live in a world where North Korean hackers steal billions of dollars of cryptocurrency to fund their nuclear weapons programs. Something that 25 years ago would have sounded too far-fetched to be even the plot of a James Bond movie is an all-too-real reality and is contributing to global instability today. It's also a world where a Canadian federal government IT worker by day becomes one of the most successful ransomware affiliates by night, making millions of dollars as a digital extortionist for an international criminal gang.
I share these real-life examples because they highlight the first point I want to make. When it comes to cyber, anything, even the bizarre, is not just possible but it is the norm. The challenge of managing cyber risk is to balance the incredible creativity of humans with the unpredictability of complex digital systems.
I know that for many this topic can be overwhelming. Many feel that they do not have the technical background to think about these issues. You may also feel, as legislators, that it is difficult to wrestle with this law.
However, please, this is not a technology issue. Throughout my career in cybersecurity and as a CEO of Beauceron, the root cause of every single cyber incident our customers and we have ever helped investigate has always been traced back to a combination of people, process, culture and technology. Cybersecurity has never been about technology alone, and it can never be solved by technology alone. The story is, has always been and will continue to be about the relationship between technology, people and control—which is, by the way, the actual meaning of the word “cyber”.
Reducing cyber risk to Canadians will require legislation and a regulatory regime tailored and developed collaboratively with industry. These regulations and directives must look at people, process, culture and technology-based risk controls.
I support the need for this legislation. We need this law now more than ever. We are far behind our allies, and we are risking the safety and prosperity of Canadians every day we delay. This legislation and the accompanying regulatory regime must ensure that a proactive, positive security culture is instilled and maintained within Canada's critical infrastructure firms. With some fine-tuning, I believe it can accomplish these goals.
I support the recommendations put forward by the Canadian Chamber of Commerce to improve the bill to ensure fairness, effectiveness and proportionality of the proposed legislation. In addition to their recommendation, I urge this committee to look at the following issues.
Number one, add due diligence defences to the proposed administrative monetary penalties. We need to create positive reasons to invest in security and compliance with legislation, and not just negative consequences for failure.
Number two, remove personal liability for individuals. At a time when the cybersecurity labour shortage is most acute, and when as many as 75% of the most senior cybersecurity leaders are considering a career change out of cybersecurity, adding a target on their heads will only make things worse and subvert the objectives of this legislation.
Number three, ensure regulators charged with creating industry-specific cybersecurity directives have the skills required to do so effectively. While regulators such as the Office of the Superintendent of Financial Institutions are experienced, others are being given responsibility for cyber for the first time. This legislation should require government collaboration with industry, such as what has already been done with the Canadian security telecommunications advisory committee.
Lastly, considering the recent news about Global Affairs, this legislation should limit the amount of sensitive data collected by regulators about cybersecurity defences of Canadian critical infrastructure, lest we inadvertently create a one-stop shop for hostile nation-states and criminals to learn how to cripple these vital sectors and firms.
The opportunity before you with Bill C-26 is to ensure that the Canadian people—