The emotional cost was unbelievable.
I can tell you first-hand how many calls I would get from operators who were ill, or who were living below the poverty level because they were still waiting for the pay equity adjustments to their pensions. I had spouses call and say, “My wife died, but please keep me informed.”
As for the actual financial costs, I can tell you, and I make no bones about this, the cost of achieving pay equity at Bell for the union was well over $5 million.
Let me put it into perspective. I'm at the hearings, and I don't make lawyers' wages. I had one lawyer, sometimes two. Bell Canada, every day, had five to seven lawyers, who were much more expensive than my lawyer. It was estimated that Bell Canada spent anywhere between $3 million to $5 million a year on legal costs.
Bell Canada purposely dragged this on, as Ms. Byers just mentioned. Our key witness was under cross-examination for 18 months. That's 18 months on the witness stand while not being able to speak to anybody about the case. Think of what that did to her and how it looked.
So the system is completely broken. The women of Bell Canada, the ones who were left living, yes, they received some moneys and their pensions were adjusted. However, out of the 4,700, about 18% were gone. We did manage to negotiate that Bell Canada would not retain that money. It did go into the women's estates. However, it was the operators' money, not the estates' money.