Help me to understand. I haven't seen the last report. Is it an evaluative report? Is it a descriptive report? Is it an interpretive report? Or is it a statistical report? For example, as Mr. Hood suggested, if he came across 15, 18, or 25 similar complaints, he might have judged that to be a pattern of behaviour by a particular airline carrier.
Does your report go that distance in interpreting the statistics, helping my mother, who flies a lot, to understand that there are problems or not problems with a particular airline carrier in terms of a specific pattern of conduct? Or is your report restricted to statements such as, “Here are the incidents, here are the number of cases heard, and here are the number of cases resolved?”