It is readily available on their Internet site. The critique I would make is that it could be better publicized on the web page, the home page itself. But it does describe in detail all of these different characteristics in terms of on-time arrivals, baggage complaints--the kinds of things the travelling public are interested in--and in many cases, the reasons for these associated with whether or not it was a problem involving airline safety or a problem involving a government alert and this sort of thing.
I think that's tremendously useful information. It also sensitizes customers into making better choices on their airlines and drives the market in the way we want to drive a competitive market--to better and more efficient performance, competing on more things than simply the price of a ticket.
