Thank you very much, Chair.
Thank you to all the witnesses.
Certainly, the testimony today and on Tuesday has been extremely interesting. Of course, the possibility of tremendous tragedy, such as we saw in Lac-MĂ©gantic, is there, as well as what we heard with regard to noise, vibration, the quality of life and the blocking of traffic, as Mr. Penn has just alluded to, and possibly emergency vehicles. Of course, at the back of people's minds is the potential that there could be a derailment in their community. We know this is happening across the country.
My questions are for Port Robinson Proud. In particular, we heard on Tuesday some testimony from a representative of the Canadian Transportation Authority. They detailed to us that the CTA would respond to complaints within some 20 days, that they were able to order all sorts of mitigation related to noise and vibration, and that there would be orders served in regard to those.
Mr. LePera, perhaps starting with you, could you please describe your experience in terms of approaching the CTA and the length of time you experienced in getting a response? I know you're not supposed to discuss the mediation itself, but could you just lead us through the process and how it's worked for you?