Thank you very much, Mr. Bachrach. I fully expected you to ask that question. I'm pleased to see that you have done so.
We indeed suffered a very big setback around Haida Gwaii when most of the members of a crew fell sick due to COVID. However, that outlined the lack of replacement crews and the fact that we are not able to have enough crew members all around the system to replace people. That long predates COVID. That will be an issue for a long time to come, as well. It will have an impact on the island of Vancouver this summer. It will certainly continue to have an impact throughout the country as well.
To give you a sense right now, prepandemic, a number of jobs throughout the sector and in British Columbia were vacant. Positions were vacant simply because we were not able to fill them with the right people. The pandemic has increased retirement rates for all of our operators. The vaccine mandate has also created additional disturbance. As an example, about 150 people at BC Ferries are out as a result of that.
All of this has created additional pressure points and challenges. While we're trying to solve them, they can only be solved through regulatory work, increased immigration—as Madam Sullivan and others have mentioned—and through work on automation. That's going to be the only way to solve them.
Do I have hope for this summer, Mr. Bachrach? I'm not sure I'm holding a huge amount of hope, but I'm hoping that the lessons we've learned during the pandemic will impact the efforts in the near future.