Thank you, Mr. Chair.
Thank you to my colleague and parliamentary secretary for her excellent work.
First, let me be clear. As I said earlier, we're seeing this phenomenon across the world. We're seeing this in different airports. Just this morning, Dublin's airport had a report of a thousand passengers missing their flights. That does not mean that we shouldn't act. I'm not saying this to instill complacency. It's the opposite, but what I want to say is that this phenomenon is happening everywhere, because we're witnessing a surge of travel demand after the pandemic.
There are several causes to it. There are labour shortages, and we're acting on those. There are significant peaks and valleys with travel volume. We're seeing at certain times of the day that we have exceptionally large volumes, while at other times of the day we have certain valleys. That's why, depending on the time you're at the airport, you could get through security with no wait time at all, or a longer wait time than usual.
We're seeing scheduled flights.... With airlines, when it comes to scheduling their flights, there's massive fluidity and quick changes to flight scheduling.
Passengers need to be prepared as they are crossing the security line, and ensure that they take their fluids and their laptops out, and we're reacting to that. That's why part of our action plan is to inform travellers as they're waiting in line to make sure that they take their laptops and their fluids out.
We want to make sure that we address all aspects of the travel issues, to make sure that everyone is prepared. We're working with airlines. We've set up a working group with airports, airlines, CATSA and CBSA to address all of these bottlenecks and to make sure that we respond to this, so that passengers are able to pass through as quickly as possible.