You just made an excellent point, Mr. Hayman. I actually pointed out earlier today. You are right: VIA Rail staff are very professional and I really like their service every time I ride the train.
Mr. Hayman, don't you think this would have been a little easier—I'm not saying ideal, but a little easier—if a public rail service owned the tracks and the location where the train transported passengers, and we weren't dealing with a private company that also refuses to answer any questions in public?