Absolutely. That was one of the four things I mentioned as well in the opening remarks—specifically, more transparency for the carriers so that we can all understand what their rate is for resolving complaints. We know how many complaints come to the CTA, but we don't know how many complaints go to a carrier in which people have asked for something. We don't know how many times the carrier says yes or no, or how many bags they're losing, etc. This information should all be public, as it is in other jurisdictions, so that people can judge and people can put pressure on carriers. People can even decide who they want to fly with based on who's losing more bags out of Pearson, if they want to. Why not?
To the broader point of data, though, I think you're quite right that we've had long-standing concerns that go back to even before the APPR—about CATSA, let's say, and their on-time performance and how that's measured and how transparent they are. We think all the players in the system absolutely should be making performance standards public. They should have them. They should be public, and we should be able to measure against them so that we understand what the performance is like among all the players.