I will just add that because we have a service delivery arm, a service bureau that represents veterans at all levels of the disability process, we're very well informed on policies and business processes, which helps our advocacy.
We have a good relationship. If I were allowed to say it, I think that within the department a lot of the staff, and even the leadership level, realize that there are gaps in the new veterans charter. I suspect the minister realizes that. What we have to do is find a way ahead to solve those gaps.