I would emphasize the tracking, because it's all about people. If you know where the people are, you can find out what's wrong with them, and you can find out how they're doing, but in many instances that's the big problem. If we have a ways and means of identifying people and where they are, then you can find out how they're doing, but if you don't have the ways and means of finding the people.... It's all about people.
On February 7th, 2011. See this statement in context.