Thank you. That's a good question, Mr. Chair.
There is often confusion about the difference between the DND ombudsman and the veterans ombudsman. We have a role to play, both sides, in fact. The DND ombudsman has jurisdiction on the veterans side as well. Any veteran that requires proof of service or has complaints about superannuation or a pension and so on would go to the DND ombudsman.
On the reverse side, as the veterans ombudsman, I would look after the people who are wearing uniforms now—serving members—if their complaints are about benefits they are receiving from Veterans Affairs Canada.
On the transition aspect, because we're both involved, because of the roles I've just mentioned, I think what's important is the fact that we facilitate the transfer of files between one office and another. It's more so when people are suffering from PTSD, when repeating the story can be a trigger for another crisis.
We have the possibility of doing hot transfers of files so that we can take the file and brief the DND ombudsman on certain aspects of the case and that sort of thing. My intentions, within the next year or so, are to see if we can do some joint work with the DND ombudsman to look at aspects of transition from both ends of the transition spectrum: coming out and going into civilian life.