It's a good question.
My first one would be the complexity of programs, to work with the department to try to simplify that as much as we can, and I think the “one veteran” concept would eliminate the majority of the complexity. There will always be some. Obviously, when you're administering benefits related to heath care, there will always be some complicated mechanisms and procedures, but all of these themes of the one veteran are certainly fundamental as a way to go for the future. If you minimize the category, you minimize the complexity, and the communications are easier because it's all focused on one type of veteran. I think that would be one of the things.
I didn't say this in my remarks, but I would also suggest that the harmonizing of programs between National Defence and Veterans Affairs Canada is probably a very important area. If you ask anybody that is either just releasing from the forces or just released from the forces, the transition is very important. We have programs now that exist on both sides, on the Veterans Affairs Canada side as well as DND/CF, and they're not harmonized. The accessibility criteria are different, for instance, for vocational rehabilitation. The ceiling for those programs is different as well. It leads to a lot of confusion and that sort of thing.
I would say transition, complexity, and the one veteran are things that would be worth doing some work on.