Our outreach in those information sessions was around the new Veterans Charter. We were explaining to CF members, veterans, and their families the new Veterans Charter programs and services. There were many similarities across the country as to the questions individuals had around their benefits and services. They were really pleased to have a better understanding of the new Veterans Charter programs and services.
Certainly they had questions. They still had concerns. Some of them had their own personal concerns, and through those sessions we were able to enable individuals who had questions about their own situation to speak to VAC staff to sort it out or to get some explanations.