It's a big issue. In a sense, it's the key issue. You cannot access any benefits or programs in Veterans Affairs Canada unless you go through this application process. Definitely it's the key issue.
That's why I said we decided to do that in the second year of my mandate. The first year we did reconstructing, but the second year we decided to take on the application process. It's a huge issue. If that could be cleaned up and improved, of course, it's something that will need continuous improvement, not just a little tweak here and there. It will need to be consistently looked at and improved.