Certainly when we look at what we do within Veterans Affairs Canada, our values are based very strongly on care, compassion, and respect.
I must start by saying that care, compassion, and respect is not only outward facing, but also very much within what we do amongst ourselves within the departments and the partnerships we've built with others. I can't say enough about the staff that we have and the work they do in order to deliver the care, compassion, and respect that is outward facing. The words are very important.