Evidence of meeting #22 for Veterans Affairs in the 44th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was veteran.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Paul Ledwell  Deputy Minister, Department of Veterans Affairs
Steven Harris  Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs

4:45 p.m.

Deputy Minister, Department of Veterans Affairs

Paul Ledwell

No, the minister does not.

4:45 p.m.

Liberal

Sean Casey Liberal Charlottetown, PE

Why not?

4:45 p.m.

Deputy Minister, Department of Veterans Affairs

Paul Ledwell

The minister is not in a position, and frankly other senior people in the department aren't in a position, to engage directly on files and interactions between the veterans and those who are established in our department to professionally engage and support those veterans. The minister doesn't know the name, the identity or the location of the veteran. I don't know the name or the identity of the veteran either.

4:45 p.m.

Liberal

Sean Casey Liberal Charlottetown, PE

Is a veterans service agent the same as a case manager?

4:45 p.m.

Deputy Minister, Department of Veterans Affairs

Paul Ledwell

No, they're not. Case managers work with 14,000 or 14,500 veterans who have complex issues and who are identified as requiring intensive case management. Veterans service agents work with veterans who have less complex issues and needs, and that was the case in this situation.

4:50 p.m.

Liberal

Sean Casey Liberal Charlottetown, PE

Which union represents veterans service agents?

4:50 p.m.

Deputy Minister, Department of Veterans Affairs

Paul Ledwell

I'll refer that to my colleague Mr. Harris, but I think it's our Union of Veterans’ Affairs Employees, or UVAE.

4:50 p.m.

Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs

Steven Harris

That's correct.

4:50 p.m.

Liberal

Sean Casey Liberal Charlottetown, PE

Has the union taken a position on this case?

4:50 p.m.

Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs

Steven Harris

In this case, it is the Union of Veterans' Affairs Employees for our veterans service agents.

4:50 p.m.

Deputy Minister, Department of Veterans Affairs

Paul Ledwell

The union has not taken a public position on this case.

October 20th, 2022 / 4:50 p.m.

Liberal

Sean Casey Liberal Charlottetown, PE

We've often heard that it's difficult if not impossible within the federal public service to terminate an employee. It's something that happens without a great deal of difficulty in the private sector, I can tell you. I've done it myself.

Is it true that it's almost impossible to terminate an employee in the public service? If the answer is “no”, then just how hard is it?

4:50 p.m.

Deputy Minister, Department of Veterans Affairs

Paul Ledwell

That's a very good question. I have not had experience in having to undertake a termination, quite honestly. I know that there are union agreements or collective agreements that guide all of our relationships with our unionized employees. We follow those very closely. Those contain guidelines and rules by which employees are to function and by which employers are to function. We undertake all of our labour relations in those contexts.

4:50 p.m.

Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs

Steven Harris

I would add, if I may, that it is not impossible to fire or release an employee in the federal public service, as you've noted, but there are rules that govern that—labour relations processes, collective agreements and policies that come from our chief human resources officer.

4:50 p.m.

Liberal

Sean Casey Liberal Charlottetown, PE

Thank you. Those are my questions.

4:50 p.m.

Liberal

The Chair Liberal Emmanuel Dubourg

Thank you, Mr. Casey.

I invite Luc Desilets to make a short comment.

Mr. Desilets, you have the floor for two and a half minutes.

4:50 p.m.

Bloc

Luc Desilets Bloc Rivière-des-Mille-Îles, QC

Thank you, Mr. Chair.

Mr. Ledwell, was this employee suspended during the investigation?

4:50 p.m.

Deputy Minister, Department of Veterans Affairs

Paul Ledwell

I cannot give specifics on this employee, as there are rules to follow. However, I can say that this employee currently has no contact with veterans.

4:50 p.m.

Bloc

Luc Desilets Bloc Rivière-des-Mille-Îles, QC

We take this investigation seriously. In my opinion, this information should be made public.

Is the union protecting this employee currently?

What is the union doing to protect this employee?

4:50 p.m.

Deputy Minister, Department of Veterans Affairs

Paul Ledwell

I don't know if the union has been involved, but Mr. Harris may have more information on that.

The union represents all employees, not just this one.

4:50 p.m.

Bloc

Luc Desilets Bloc Rivière-des-Mille-Îles, QC

I understand.

4:50 p.m.

Deputy Minister, Department of Veterans Affairs

Paul Ledwell

Mr. Harris, has the union made any formal commitments?

4:50 p.m.

Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs

Steven Harris

I don't have any details on that at the moment.

4:50 p.m.

Bloc

Luc Desilets Bloc Rivière-des-Mille-Îles, QC

That's fine.

Can either of you tell me how an investigative committee like this is set up? Who is on it?

4:50 p.m.

Deputy Minister, Department of Veterans Affairs

Paul Ledwell

The minister asked me to lead the investigation. As assistant deputy minister, Mr. Harris is responsible for that whole part of the department. He gives me the report and the information on the investigation. I then pass it on to the minister.