I hear that kind of story way too often. It's either a service officer or a fellow veteran who happens to tell them how to find some way to navigate through the system from their own terrible experiences.
I know that you were in the room during the previous panel. In the Australian example, they mentioned the fact that they have some of those services available, the mental health services and other things, on a non-liability basis. Basically, they were saying that they're not requiring that there be all these hoops jumped through to prove that it's related to service. They're just there to help the veteran.
If we were to adopt a model like that, would that make a big difference?