That's a great point right there. The onus should not be on the veteran or their family members. I hear so often that when veterans finally do get help, it's because they just happened upon another veteran who gave them a recommendation. It just seems crazy to me that there isn't that access to resources in that list that needs to be there, or a repository of service providers, at Veterans Affairs.
Thank you for raising that. I think that's an important recommendation that we need.
I don't have much time, but you both mentioned “sanctuary trauma”. Can you each speak briefly to the sanctuary trauma that you experienced or that veterans experience when they're dealing with VAC? What's at the heart of that? What can we do about it?