House of Commons Hansard #23 of the 35th Parliament, 2nd Session. (The original version is on Parliament's site.) The word of the day was labour.

Topics

Department Of Human Resources Development ActGovernment Orders

3:25 p.m.

Kenora—Rainy River Ontario

Liberal

Bob Nault LiberalParliamentary Secretary to Minister of Human Resources Development

Mr. Speaker, we are in the process of debating an amendment by the Reform Party which is Motion No. 5 under the third group. What the member is asking in this motion is that we go back to the old process of the issue of annual reports to the House.

I would like to suggest to the House that the proposal put forward by the Reformers is somewhat bizarre in that they located this particular amendment in part II of the bill. Part II of the bill refers to the Canada Employment Insurance Commission. I am not quite sure of the rationale of why it is in part II. Nonetheless, we find it a little strange.

Members will be aware that annual reports are generally being eliminated due to the fact that the information is contained in part III of the estimates. Members will also be aware that one of the most important parts of this whole reform we are dealing with as it relates to part III of the estimates is that in most cases by the time we get the annual report it is outdated and not applicable to what we are doing in this place.

The member for Mission-Coquitlam mentioned the reason for putting this in place. However, as opposition members they think there is a Russian spy under every rock, that the Government of Canada cannot be trusted and that it will renege on its promise to improve the estimates. They feel they have to protect themselves

by having annual reports which nobody reads and which are so outdated that it is a waste of money for the Government of Canada.

Again that is another motion Reform has put forward. On the one hand the members of the Reform talk about trying to save money and then they present a motion that will cost us money. We can do it better by revising the process to better reflect the needs of parliamentarians and by making part III of the estimates more applicable.

I want to end my remarks by saying what I have said about some of the other more unique proposals of the Reform Party. This government has very little choice but to reject this proposal which only serves to duplicate information readily available from other sources. Just how much information do these folks need? Either they can read or they cannot. We cannot just continue to give them document after document and they still say that somehow all these Russian moles are running around spying on us and the Liberals are part of the problem.

I would suggest to the Reform members not to be so paranoid. I can say from experience that most people in the House are here for good, solid reasons. They care about the country and they want to keep the country together. There really is no conspiracy theory necessary. The sooner they get used to the fact that we are all very interested in helping the country, the less nonsense we will have with motions like this one.

Department Of Human Resources Development ActGovernment Orders

3:25 p.m.

Bloc

Paul Crête Bloc Kamouraska—Rivière-Du-Loup, QC

Mr. Speaker, I am very pleased to have the opportunity to debate this amendment.

First, we can ask ourselves why the Reform Party felt the need to move this kind of an amendment. There is a very good reason for that.

The fact is that, as plentiful as the information available from Human Resources Development Canada may be, it is not very clear. More often than not, you get a pile of information, but the way this information is presented or interpreted, you cannot make much sense of it. And if ever there was an area in which things have to be set out clearly, this is it.

Take for example the statements made by the minister yesterday about those who misuse the UI system, in which he puts in the same basket abusers and people who simply misunderstood a rule. I doubt that any one of us understands every single rule set in the UI Act. At present, the available information can be used to substantiate just about any statement on the subject.

That is why it is important that clearer information be provided, so that our decisions can be based on facts and actual results, instead of using information to support individual perceptions, which may or may not be accurate.

It may be important to be able to look at a piece of legislation like the UI Act and ask ourselves: "In this whole thing, what have we done about money, about labour force participation? How efficient have these measures been and what positive results did they have?" It is especially important to answer these questions as early as possible in the process, because this factual information is needed not only to report on how things went, but also to make appropriate changes to our approaches and attitudes and to develop more pro-active policies.

In our present economic context, there are many indications of the fact that economic growth does result, as would be expected, in job creation. In order for the government to adjust quickly and for Parliament to be able to make interesting suggestions in this regard, information must be made available as soon as possible. With the electronic tools that are available today, it should be possible to produce information more quickly.

There is more. The system used by Human Resources Development Canada is very complicated. It is very difficult and hard to evaluate actual effectiveness. It goes without saying that this is partly due to the fact that the federal government gets involved in all sorts of areas which do not directly come under its jurisdiction and that a lot of money is paid in transfer payments to other levels of government. In the end, the public has a hard time assessing the situation. This is currently the case with all the information and perceptions that shape public opinion regarding unemployment insurance reform.

Those who are currently experiencing the reality of unemployment insurance, who are unemployed, who found out that, this year, they will not have the required number of weeks to complete the cycle and have a decent income throughout the year know very well what it means, because their income, the money they require for their daily needs, is affected.

On the other hand, people can say from these figures, as the minister did yesterday, that there are over 100,000 cheaters taking advantage of the UI program. Who does that group include? Who are these people? What proportion is made up of people who acted in good faith? It would be interesting to know if these people are real cheaters or if they are simply guilty of misinterpretation.

Let me give you an example. Last year, the issue of insurability was raised. As you know, people who have a business or a company are insurable under certain conditions, if the employee is not too closely involved in the decisions of the company, etc.

For one year now, we have been asking what the government's position is on this issue. Is the government doing something about this issue? Will it correct some situations? We were told: "Indeed, there is a problem; there is a backlog". However, we can never get

accurate data on it. This is the type of information we should have in a report, so that the problem can be solved once and for all.

This issue is not one of a political nature; it has nothing to do with partisanship or political ideology. It is merely a matter of looking into something that does not work from an administrative point of view and finding a solution. The way to do that is to have the necessary information.

When you know that there is a backlog of hundreds of cases in a region, in the offices of Revenue Canada, and that these cases could be dealt with, through a decentralizing process, in the offices of the Department of Human Resources Development, when you have the figures and the reports, then it simply becomes a matter of having the political courage to apply the necessary solutions and to make the required changes.

In this respect, the amendment proposed by the Reform Party at least expresses the frustration of having to deal with a huge bureaucracy full of information but which is very sparing with this information.

Let us take another example. We are now considering a number of very minor amendments that will not change much to the unfairness of UI reform, but we are unable to find out from the department what the economic impact of these amendments would be. This kind of long-delayed information leaves room for a lot of useless interpretation.

It can be said that this amendment is legitimate, that we should be given the information needed so that people can find out without delay how effective a department is, so that parliamentarians and members of the human resources committee can respond as quickly as possible.

Let us look at the impact of deadlines. If the report is tabled early enough, we can interpret the results, see right away the impact on the next budget year and make the required corrections. If the information comes a year late every time, by the time we try to address it, the problem is already elsewhere. So there is something to be done in this respect.

Also, the federal government should tell us clearly what its vision is in terms of numbers, given what has been said in the last few years on duplication, on the costs generated by two levels of government getting involved in the area of manpower.

Why is this not clearly specified in the department's annual report? Is it because the costs confirm what the Bloc Quebecois is denouncing, that the federal government should withdraw? Or is it because the information was never sought, which would be even more serious? This amounts to closing one's eyes to a reality that is intolerable and should be changed. Closing one's eyes and saying: "We are staying the course simply because we think we are right and because we are the federal government".

This kind of attitude would surprise me. It must be because they have not succeeded in setting up mechanisms to obtain information more quickly, and in today's society, information is power. Information allows us to make changes, to adjust our programs to the reality people are experiencing. In this regard, the amendment is interesting.

Will the government pay attention to this amendment? I hope so, and I hope for at least some changes in the way information is made available to us, so that we can be assured that our information is as accurate as possible before making decisions.

Let us think, for example, about all the studies commissioned by the government with regard to UI reform. Of 23 studies, 8 were made public. Where are the other 15? What is in those studies? Did they, in fact, contain nothing of interest, or were they not in line with the government's reform?

These are questions that we are asking ourselves, questions that we are entitled to ask, and, once again, that explain why we are looking for clearer information so that we may understand the reasoning behind the Reform Party's amendment. We want to see the government come up with more effective tools for managing information so that we can treat people better, ultimately, and so that Quebecers and Canadians, whether they are employed, unemployed or looking for work, have the greatest chance possible of receiving top service.

We still do not see this information in Bill C-96, and we would like to have the necessary information to be able to do something about the reality we face. We would like to be able to identify, among the 750,000 unemployed people in Canada today, those able to complete their training and move into the available jobs, and eliminate unemployment in Canada.

In short, the amendment seems interesting. It should be considered by the government, and I hope that, afterwards, we can have the most satisfactory management information system possible.

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

The Deputy Speaker

Is the House ready for the question?

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

Some hon. members

Question.

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

The Deputy Speaker

Is it the pleasure of the House to adopt the motion?

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

Some hon. members

Agreed.

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

Some hon. members

No.

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

The Deputy Speaker

All those in favour of the motion will please say yea.

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

Some hon. members

Yea.

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

The Deputy Speaker

All those opposed will please say nay.

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

Some hon. members

Nay.

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

The Deputy Speaker

In my opinion the nays have it.

And more than five members having risen:

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

The Deputy Speaker

The recorded division on the proposed motion stands deferred.

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

Hamilton East Ontario

Liberal

Sheila Copps Liberalfor the Minister of Human Resources Development

moved:

Motion No. 7

That Bill C-11 be amended by adding after line 12, on page 17, the following new Clause:

"46.1 Section 30 of the Budget Implementation Act, 1995 and the heading "Interpretation" before it are repealed."

Motion No. 8

That Bill C-11, in Clause 49, be amended by replacing lines 14 to 18, on page 18, with the following:

"and Insurance Commission for the purposes of the administration of this Act may be made available or allowed to be made available by that person to".

Motion No. 11

That Bill C-11 be amended by adding after line 32, on page 32, the following new Clause:

"92.1 Section 96.1 of the Act is replaced by the following:

96.1 Notwithstanding any other provision of this Act, any information under the control of the Commission or the Department of Human Resources Development, including information obtained or compiled under this Act or under any regulation made under this Act, may be made available by the Minister to the Commissioner of the Royal Canadian Mounted Police, the Minister of Justice and the Attorney General of Canada for the purposes of investigations, prosecutions and extradition activities in Canada in relation to war crimes and crimes against humanity."

Motion No. 12

That Bill C-11 be amended by deleting Clause 101.

Motion No. 13

That Bill C-11, in Clause 102, be amended by a ) replacing line 5, on page 39, with the following:

"102. If Bill C-7, introduced in the second"; b ) replacing lines 9 to 18, page 39, with the following:

"to amend and repeal certain Acts, is assented to, then ( a ) on the later of the coming into force of subsection 49(2) of this Act and section 61 of that bill,''; c ) replacing lines 1 to 3, page 40, with the following: b ) on the later of the coming into force of section 50 of this Act and section 61 of that bill, para-''; and d ) replacing lines 18 to 20, page 40, with the following: c ) on the later of the coming into force of section 76 of this Act and section 61 of that bill, para-''.

Motion No. 14

That Bill C-11 be amended by deleting Clause 103.

Motion No. 15

That Bill C-11 be amended by deleting Clause 104.

Motion No. 16

That Bill C-11 be amended by deleting Clause 105.

Motion No. 17

That Bill C-11, in Clause 106, be amended by replacing lines 25 to 29, on page 43, with the following:

"106. If a bill, introduced in the second session of the thirty-fifth Parliament and entitled An Act respecting regulations and other documents, including the review, registration, publication and parliamentary scrutiny of regulations and other documents,".

Department Of Human Resources Development ActGovernment Orders

3:40 p.m.

Kenora—Rainy River Ontario

Liberal

Bob Nault LiberalParliamentary Secretary to Minister of Human Resources Development

Mr. Speaker, we are now on Group No. 4.

I would like to give everyone in the House an explanation and general remarks as they relate to the amendments to Bill C-11, an act to establish the Department of Human Resources Development now being considered at report stage.

Bill C-11 had a life before prorogation. It was Bill C-96 which was introduced during the first session of Parliament on June 7, 1995. The bill received second reading on November 28, 1995 and was subsequently referred to the Standing Committee on Human Resources Development. The committee studied the bill last December and January. Then, as we all know, the House prorogued.

The HRD bill was subsequently reinstated and on March 7, the bill received its new number, Bill C-11, which we are debating today. Reinstatement of the bill means that it is at the same stage and contains exactly the same words it did in the previous session. It also means that it was necessary for the bill to be reviewed by its drafters to determine whether amendments were required due to prorogation.

That review was done and it was determined that amendments are necessary because Bill C-11 must now take into account the fact that certain pieces of legislation which were proposed in the last session are now law. In other words, the conditional clauses in the HRD bill, for example those that indicate "if this bill passes before that bill" must now be changed to reflect actual laws and not proposed laws.

In this context 11 amendments are being proposed to the HRD act. All the amendments relate to the fact that Bill C-11 must be updated to take into account the passage of certain bills in the previous session.

In some cases this means that the amendments will work in pairs. One amendment will update the HRD bill to reflect passage of a previous bill; another amendment will delete the reference to the HRD bill to the conditional "if this bill passes" clause to reflect the fact that the bill passed where appropriate. If any of the members in the House are interested in the very technical and somewhat complex and dry issue of just what those particular changes are, I would be willing to relate that to them in this House. That is the general gist of the different motions; it is very much a technical nature and is very general.

Based on that I want to make some remarks this afternoon about the bill itself. We are getting down to the end of our discussion at report stage and all the different motions that were put before the House. At the same time I want to try to put to bed some of the myths that have been debated in this House especially by the Bloc members who have spent a lot of time talking about what is not in the bill versus what is in the bill. I thought it would be nice if we spent some time talking about what is in the bill.

We are not talking about new organizational changes or new statutory powers or changes in federal-provincial relations. We are dealing with a simple housekeeping bill to create the legislative foundation for a department that has been hard at work since 1993. That is Human Resources Development Canada.

Some people will bend themselves right out of shape trying to describe Bill C-11 as some kind of elaborate ploy hatched with the intent of robbing provinces of constitutional power. Believe me, the government has no such plans up its sleeve.

Bill C-11 does just one thing. This bill assembles related functions that used to belong to several different departments into one department which is now known as Human Resources Development Canada.

I urge all members to recognize Human Resources Development Canada as a streamlined, efficient organization focused on service to its clients. After all, Canadians need and deserve the most highly integrated focused human resources efforts this House and our public service can muster. The old system worked against this type of innovative action plan.

For example, Labour Canada handled workplace relations and standards while Employment and Immigration Canada took care of providing income support to unemployed workers and matching job openings with available and qualified people. At the same time, the Secretary of State dealt with equity issues and Health and Welfare Canada handled long term income security. That means four large complex organizations working in different and sometimes conflicting ways on interrelated issues which touch on the very fabric of the working and home lives of Canadians.

This bill consolidates all of those roles into one streamlined department. Let us not forget that this department already exists. All this bill does is it simply and clearly sets out what HRDC already does every day.

Bill C-11 also means that it will cost less to develop the flexible, imaginative and innovative approaches we need. We cannot afford to delay the reorganization any longer. We owe it to Canadians to find new approaches to jobs and training that will help them in these difficult and unpredictable times.

As an example, years ago factory workers generally needed much less knowledge and skills to do their jobs. Today however, relatively higher knowledge and skill levels are required for many factory jobs. In fact, higher knowledge and skill levels are an integral part of a growing number of jobs in all sectors. In response to this new reality, the new HRDC brings together the pieces we need to flourish in a global knowledge economy. The new HRDC takes a holistic approach to social, economic and training issues.

This bill has another exciting dimension which will serve to enhance Canada's ability to deal with the challenges of the modern economy. Bill C-11 builds new structures that the federal government can use to work in partnership with the provinces on resolving some of the issues that have bedevilled us all in the past.

Although HRDC has yet to be officially legislated into existence, it is already working on using these co-operative structures to provide in partnership with the provinces innovative and effective services to Canadians across the country. I will share a few examples with my hon. colleagues.

In Newfoundland and Labrador a program is providing training vouchers to allow disadvantaged youth to continue their education. So far, nearly 3,000 young people have taken advantage of this assistance, about one-third of whom were previously receiving social assistance. Many of these young Canadians would have been unable to continue their education without our help. By "our" I mean both HRDC and the province of Newfoundland and Labrador.

In the past two years HRDC has helped 300,000 students pay for their education. It has assisted 24,000 young people in finding jobs that pay decent living wages and have some potential for the future. With provincial help, another 60,000 marginalized Canadians have learned new skills and have landed jobs. These programs help Canadians prepare for the new economic realities which affect so many of us today.

HRDC is also intent on providing improved service and has already achieved some very impressive results. Seniors can now get personal service at four times as many places as they could have before 1993. It takes half as long to process some claims and there are almost twice as many points of service.

That is the kind of service and those are the kinds of programs which HRDC is offering and which Canadians want and need. Bill C-11 and HRDC do not concern new powers. They are new ways to use the familiar established powers to provide in conjunction with our partners highly integrated and cost effective services in the most efficient way possible.

HRDC is the sentinel which protects the fairness, equity and opportunities that everyone in Canada treasures. Bill C-11 will keep that sentinel on the job.

In one form or another, this bill has been under intense scrutiny for some time now. It is time to recognize that any and all lingering concerns have been addressed. It is time to move on. I suggest it is time to pass Bill C-11. We have had a long afternoon. We have talked about a lot of Russians and moles under the rocks and all the paranoias of the opposition.

I want to assure the House that this is a revamped department with one function in mind and that is to make sure that we deliver services to Canadians to the best of our ability, as efficiently and as cost effectively as possible.

Department Of Human Resources Development ActGovernment Orders

3:50 p.m.

Reform

Daphne Jennings Reform Mission—Coquitlam, BC

Mr. Speaker, I would like to comment briefly on what the hon. member said.

I accept that Motions Nos. 7, 8, 11, 12, 13, 14, 15, 16 and 17, which are in Group No. 4 are government amendments and they basically involve the technicalities of Bill C-11. I appreciate that the remarks of the hon. member were valid in that these motions are very much of a technical nature. While I agree that Bill C-11 is basically a housekeeping bill establishing the Department of Human Resources Development, I am concerned about the method and the process we used with respect to the latest amendments.

We do have a democratic process in the House. I wish that we could extend it a bit more to give opposition members time to take a look at these amendments before the ninth hour. In order for democracy to work we have to have time to take an honest look. Regardless of whether the government says they are only housekeeping technicalities, we really do have a right as elected members to be given enough time to study them, to look at their impact and to make sure that what the hon. member on the government side has said is the case.

I would say that overall, without having the time to look at these amendments in depth, I would be prepared to agree with the Group No. 4 amendments put forward by the government at this time.

Department Of Human Resources Development ActGovernment Orders

3:55 p.m.

Bloc

Paul Crête Bloc Kamouraska—Rivière-Du-Loup, QC

Mr. Speaker, Group No. 4 in fact resembles the bill itself. Just a while ago, the parliamentary secretary had some nice things to say about the bill as a whole. He said that the Bloc had spoken about things that were not in the bill.

Still, one should be aware of what the federal government has done for a number of years now, which is to interfere in the provinces' jurisdiction over manpower training without any statutory basis, and to table a bill and put forward a motion creating the equivalent of a federal department of education.

This is not just a housekeeping bill, this is not a bill that merely sets out the existing situation. It is an attempt to legitimize an approach that does not accurately reflect the division of powers between the provinces and the federal government.

This leeway in the bill comes up again in Group No. 4 and is just as confusing. The question the public should be asking itself about the amendments proposed is the following: Just how far should the government be allowed to go in obtaining personal information?

In Motion No. 8 they want to add the departments of national revenue, finance, and supply and services. In Motion No. 11, they talk about the justice department and the Attorney General of Canada, for the purposes of investigations in relation to war crimes.

There are important elements involved, with an impact on confidentiality. Having been a member of parliament for two and a half years, I have really seen the weight of the bureaucracy brought to bear on individuals. I have seen how, when there is an investigation with respect to the Unemployment Insurance Act, for instance, it is the reverse of what we usually see in the courts. People are declared guilty until they prove otherwise, the opposite of the approach taken in the legal system.

Let us not forget the amendments to the legislation the last time to prevent people from receiving unemployment insurance benefits, such as the case of the beneficiary who had to prove that he had not been let go for whatever reason. We might have a lot of questions to ask about the government's objectives in seeking to broaden the scope of investigations in this manner.

Was the idea to go after unemployment rather than the unemployed? They think that they can solve unemployment by heaping further penalties on people who find themselves in difficult

situations, whose circumstances are such that they are not always aware of the complexity of legislation.

It is for that reason that, before passing an amendment authorizing the government to cross-reference information with National Revenue and Finance, Supply and Services, and in other cases with the Department of Justice, the Attorney General of Canada, we must be certain that these actions will be carried out with respect for the right to confidentiality of certain information.

If similar information requirements were applied to individuals who have family trusts or benefit from any other tax avoidance scheme, would their rate of non-compliance not be considerably higher that what is currently observed among the unemployed, those who use this particular social program?

Does this kind of amendment not create a double standard?

These are questions we can ask ourselves. The same way we can ask ourselves if this is not the government's roundabout way of completing the job it has been doing on the UI reform, creating a climate where users of the system are penalized and nit-picking relentlessly, even if it means going too far sometimes in looking for information.

We in Canada have had experience with this kind of approach in other areas. We have seen the effect it has on social assistance when the government assumes the right to intervene, to go looking for all sorts of information concerning an individual. At some certain point, it becomes immoral. Knowing how easily this kind of information can be retrieved by powerful computer systems, we are certainly very reluctant to vote in favour of such an amendment.

I would therefore urge the government and the Reform Party to think twice before passing this amendment. All the hon. members of this House have had, in their ridings, people walk in their office and explain how powerless they feel when dealing with the bureaucracy, how difficult it is to handle a letter informing you that you are not eligible to UI benefits when you have had the same job for three full years, just because all of a sudden someone somewhere has decided to interpret a rule differently. When they are denied a cheque and this is their only source of income, individuals are not equipped to face the government and work their way up the government channels.

I think individual citizens should have a fair chance to argue their points and make sure that information provided in confidence to one party or the other will not be used indiscriminately, because that creates a climate of distrust which is unhealthy, is not fair to the citizens and contributes to making our society very wary about any government action. The government should give some thought to this before passing this kind of amendment.

Department Of Human Resources Development ActGovernment Orders

4 p.m.

The Deputy Speaker

Is the House ready for the question?

Department Of Human Resources Development ActGovernment Orders

4 p.m.

Some hon. members

Question.

Department Of Human Resources Development ActGovernment Orders

4 p.m.

The Deputy Speaker

The question is on Group No. 4, Motion No. 7. Is it the pleasure of the House to adopt the motion?

Department Of Human Resources Development ActGovernment Orders

March 28th, 1996 / 4 p.m.

Some hon. members

Agreed.

Department Of Human Resources Development ActGovernment Orders

4 p.m.

Some hon. members

No.

Department Of Human Resources Development ActGovernment Orders

4 p.m.

The Deputy Speaker

All those in favour of the motion will please say yea.

Department Of Human Resources Development ActGovernment Orders

4 p.m.

Some hon. members

Yea.

Department Of Human Resources Development ActGovernment Orders

4 p.m.

The Deputy Speaker

All those opposed will please say nay.