Mr. Speaker, before I get started, on behalf of the federal NDP and as the critic for small business and tourism, I want to acknowledge a huge loss. I believe that all parliamentarians will agree that we lost a wonderful leader in the tourism sector: Charlotte Bell, who was the CEO of the Tourism Industry Association of Canada. She was an incredible champion for tourism businesses and the tourism sector across our country, and she helped grow this magnificent sector. We just lost Charlotte recently, and I want to extend our condolences to her family, to the team at the Tourism Industry Association of Canada and to all of its members. We will not forget Charlotte. She was an incredible asset, and we thank her for all of her contributions.
We are hearing stories in all 338 ridings across our country. Given that we have the longest coastline in the world, with three coasts, and we have incredible mountains, the scenery right across our country is magnificent, but every community has been impacted by COVID-19. The tourism and hospitality sector was a $103 billion sector prior to COVID-19 arriving in our communities and around the globe. We have lost 521,000 jobs in the tourism and hospitality industry since the pandemic hit us. It is the hardest-hit sector and will likely be the last sector to recover. COVID-19 has had a huge impact on those businesses.
I come from the tourism-based community of Tofino on the west coast of Vancouver Island, and I know all too well the importance of tourism not just to the local economy, but also to our culture and to our infrastructure. We have great infrastructure in place that many people have benefited from that goes well beyond the tourism sector, including bus transportation. Without the tourism sector, all of the infrastructure is going to be difficult to manage, and I will talk about the threat to that infrastructure in a moment.
I want to talk about the impact this has had particularly on tourism operators and those in the hospitality industry from coast to coast to coast. Many have had to close their doors, not just once but twice or three times. They have had to weather myriad programs, and as we have seen the government continues to design programs that are hard to access.
We need the government to continue to work with opposition members, like the New Democrats, that have brought forward changes.
For example, we put pressure on the government to change the wage subsidy, which was initially going to be 10%, to 75%. However, we need the government to go further for these businesses and listen to the tourism and hospitality sector.
We also brought forward the idea of a commercial rent program. Of course, it was initially rolled out to be landlord-driven, which made it very difficult for many businesses to qualify as they could not meet the criteria that were set out. We were glad to see the Liberals fix that program in the fall, but we were extremely disappointed that they did not take the eligibility back to April when they realized that there was a flaw in the design of the program. The Liberals admitted it, yet still refused to go back to April 1, expecting those businesses in the hardest-hit sector to survive. Some of those businesses would not get the help that maybe their neighbours got because some landlords would not or could not apply, for whatever reason. We are glad to see it fixed now, but we would like to see the Liberals take it back to April 1, in fairness to those businesses and their competition, to help them get through this.
Many of these businesses closed their doors to protect public health from the middle of March on. These small businesses and tourism operators are the unsung heroes in our country. We do not talk enough about them and their employees. This is a sector that is going to need significant investment, and for a lot longer than other sectors, because it is the hardest hit.
Clearly we supported the government fixing its CEBA loan program, but that loan program only goes so far. There are still people who are not able to access any of these programs, such as start-ups, for example. We put forward solutions to the government to use measurements from March moving forward. It could look at receipts, like it finally did with the CEBA loan program, as a measurement for doling out funds to legitimate businesses, and have measurements in place so it could support them. However, it has not done that.
There is a start-up in the riding of my colleague, the member for Cowichan—Malahat—Langford. He has repeatedly brought the attention of the government to a veterans' brewery, V2V Black Hops Brewing company. Some veterans, who put their lives on the line, started a social enterprise to help other veterans suffering from PTSD. They opened at the beginning of March and have not been able to access any supports: not the wage subsidy, not the rent program and not the CEBA loan. They have been left completely high and dry. One would think, once the government saw that the company had paid its employees since last March and had closed its doors to protect public health, it would come to the company's rescue and help these incredible heroes. No. The government has left them high and dry, just like a restaurant in Victoria that my colleague has been constantly bringing to the attention of government, and businesses in my riding that have been forgotten in Courtenay.
There has been a lack of support for really small micro-businesses, such as fish guides. Of the programs the government has rolled out, the wage subsidy does not work for them because they are self-employed and sole proprietors. They do not need the rent program, and most of them do not qualify for the CEBA loan because of the requirements in place. They need help. New Democrats were glad that the government extended CERB for those who had been impacted. We were very glad to see that, but the government needs to create different programs for different markets that have been left out, especially in the tourism and hospitality sectors. We want to make sure we help them.
Right now, there is a wild salmon crisis in British Columbia. There are plenty of opportunities to support the tourism sector, as well as to invest in restoration and enhancement, and to support sectors such as the aquaculture industry, which is having to diversify and build more resiliency. We are not seeing the support that is needed right now for areas that have both industry and tourism and need help. For example, we know that businesses in Port Alberni, where I live, were left out because the City leases them spaces for their restaurants, retail outlets and different businesses. They were left out because they lease from a small local government. That is unacceptable.
Why would they be left out because of that? They are paying rent and trying to keep their businesses going. They have employees and have families they need to feed. The government did not support them until late in the fall when it agreed, but then said it would not go back to the beginning of the spring as it did for everybody else.
I want to talk about the solutions for a moment, because the Tourism Industry Association of Canada has done an incredible job of bringing forward a recovery plan, as has the Indigenous Tourism Association of Canada and many of the travel and transport sectors that we rely on and benefit from. Obviously all Canadians benefit from our air and aviation sector, but there is also the bus sector.
My colleagues in the NDP on Vancouver Island and I wrote a letter to the new Minister of Transport urging him to do something to save Wilson's bus lines. We cannot lose Wilson's bus lines. This is absolutely critical infrastructure for people, especially the most marginalized, on Vancouver Island. The company relies on tourism for the bulk of its income to keep afloat. Many people in the ridings benefit from it.
I think about people who live in remote first nations, like the Hesquiaht, the Ahousaht, the Yuu-cluth-aht or the Huu-ay-aht. All of these are Nuu-chah-nulth nations. I can speak to all of them in my riding that benefit from the tourism infrastructure that is in place, like the bus services to get to doctors' appointments or to connect with family members. Many of them struggling to get to a doctor rely on bus transportation, especially the elders. Some of them cannot drive. They might have vision or health issues and cannot get to appointments. There are people who have barriers and are living with disabilities who absolutely require support and service.
The government is telling businesses in the transportation sector to borrow more money. The government says it is going to collapse the sector because people are not going to come. Businesses are not able to do that anymore. They can only borrow so much. They need the Liberals to step up to the plate. The Liberals keep talking about supporting the transportation sector, but they have not done that.
I want to thank my colleague for Skeena—Bulkley Valley because he has been an incredible champion. On the Highway of Tears, he talked about the impact of losing Greyhound, as many communities have in northern Saskatchewan. My former colleague, Georgina Jolibois, raised this issue as well. It is absolutely critical that we create an essential bus network. There is now a coast-to-coast bus coalition advocating for the federal government to ensure that we have that connection right across our country. We have downloaded this to provincial governments, and it has now become piecemeal. It is unacceptable, especially for the most marginalized. We need to connect Canadians coast to coast, and we need to make sure that they get the support they need.
The 2021 tourism recovery plan that I talked about, from the Tourism Industry Association of Canada, is absolutely fabulous. It is very clear and straightforward. The association has identified its needs. It needs the government to respond with supports. We know that HASCAP is out the door, but we want to make sure that financial institutions are ready to receive HASCAP applications and move quickly. They need to be available on a per-property basis. My colleague for Rosemont—La Petite-Patrie has been hounding me. He said that many businesses in his riding are not eligible because they have multiple locations and they are not getting the support they need. The government needs to change the flexibility of all its programs so that people with multiple businesses that are not at arm's length can actually get the support they need. They should not be penalized. It is going to cost jobs and livelihoods, and it is going to impact families.
The RRRF funding has been absolutely a disaster. Only 14% of those who have applied were able to get it. It has been a terrible rollout so far. The wage subsidy needs to be accessible to 90% of those businesses until we are back to normal, and the wage subsidy also needs to be backdated and to use the measurement of 2019, but I also know businesses that were caught in the middle. A business in Tofino, for example, closed its resort in 2019 to do some renovations and some work. It is out of luck. When businesses close their doors and cannot get these really important funding needs, the CEBA loan will get them through a day if they are lucky. It is critical that the Liberals amend these changes and support these folks.
Going back to the aviation sector and transportation sector, we need a plan. We need the Liberals to ensure that they are providing some relief to Nav Canada and the Canadian Air Transport Security Authority to get those services going and make sure they are funding them.
Again, I talked about the Indigenous Tourism Association. I had a frantic call from the CEO who was told that his budget had been trimmed from $3 million a year. The ITA has been absolutely essential to growing the indigenous tourism sector, which is the fastest growing sector in Canada. The ITA provides critical support in getting loans out the door to over 800 indigenous businesses that it has personal connections with. This is also the most fragile business demographic in our country. The CEO was told the ITA was going to get cut from $3 million to $500,000. This is after all of the work that it has done. I hope the government is going to recognize in the budget the importance that the ITA has and is going to have in the recovery.
We have seen how the government has failed indigenous businesses when it comes to the wage subsidy, for example. A lot of indigenous-led businesses were ineligible at the beginning. We went to the wall to get the government to fix that eligibility for those businesses that were ineligible because of the design of their business. Again, we need the government to be flexible.
I have talked about some of the important pieces. Obviously, testing is critical to the tourism sector. We need the government to invest in rapid testing and to look at other countries around the world where we have seen success with rapid testing. We also need to look at incentives. We saw the Harper government get rid of a really important GST rebate that we gave to visitors. Indeed, we are the only industrialized country in the world that charges a tax on an export sector like tourism. It is absolutely critical that we look at this.
I also want to talk about some really important sectors, like the events sector, which has not been receiving the support it needs. It is critical we look at ways to support that sector and get creative because a lot of the people working in it are not going to be be employed until next year.
When it comes to the NDP and our approach to the tourism and small business sector, there are some critical needs that were in play before the sector hit this turmoil. We knew that businesses could not grow without affordable housing. If someone goes to any resort municipality in British Columbia or any tourism-based economy in Canada, they will say their biggest challenge is finding employees, and the reason they cannot find them is housing.
We have an opportunity not just to recover and build back better, as we hear from the government, but to build back better so that our sector grows, not just bring it back to where we were. We want to continue to grow. That is something the NDP wants to see. We want to see more non-market housing. In the 1970s and 1980s we saw our housing stock go 10% non-market housing to 3% today. Europe is at 30%. It is absolutely critical that we have that infrastructure.
Child care is absolutely critical. The Comox Valley Chamber of Commerce says that the number one need right now is affordable, universal and accessible child care. That is absolutely critical to the tourism sector, which is why it is so critical to the NDP that we invest in these important infrastructure pieces.
A dental and pharmacare plan is important, because we hear about insurance costs sky rocketing for the residential and commercial sectors, and also for dental and medical care. Small business people, especially in the tourism and hospitality industry, are so close to their staff. They care about them. They know that if they do not get those investments, their staff are more likely to miss work and more potentially more likely not even to be presentable to the public if they are missing teeth, and small business people are less likely to grow their occupations as a result. It is absolutely critical for us to invest in our employees, and that is what small business and the tourism sector want.
Of course, they want protection of the environment and want to see us grow back and build back better. I want to revert back, being that I am in coastal British Columbia, to say that we need to make sure that we save our wild salmon. Members have heard me speak repeatedly in the House about that. These are critical supports. We need investments in our ecology, and habitat protection and restoration. This is going to be critical to the recovery of British Columbia when it comes to the tourism sector and, as we know, it is a critical sector. In the $105-billion sector that tourism represent in our country, B.C. has a huge share of the pie. Salmon is the cornerstone, not just of our tourism sector, but also of our food security, our economy and our culture.
There are other things that I could talk about. I could talk way longer than 20 minutes about the tourism industry and how critical it is that we support it, but we also see the big banks not playing a fair game. We heard from Dan Kelly and the Canadian Federation of Independent Business just over the weekend talking about merchant fees. The interchange fees are still way too high, especially for online business. We have all these online businesses that have pivoted to being online and they are paying these absolutely outrageous rates. These fees need to be capped and need to be more in line with those in Europe. Right now in Europe, merchant fees are 0.5%. Here in Canada they are a voluntary 1.4%. That is not good enough.
We saw the Liberals bring forward a private members' bill in the last Parliament. For four years, that bill got moved I believe about 16 times. Clearly, the Liberals have the backs of the big banks and the credit card companies. They did not want to debate it. We need to cap merchant fees and be in line with Europe and Australia.
I want to thank everybody in the tourism industry. We need to make sure they are a priority. They are the hardest hit sector.