Bill C-3 (Historical)

An Act to amend the Royal Canadian Mounted Police Act and the Canada Border Services Agency Act and to make consequential amendments to other Acts

This enactment amends the Royal Canadian Mounted Police Act to, among other things, rename the Civilian Review and Complaints Commission for the Royal Canadian Mounted Police as the Public Complaints and Review Commission. It also amends the Canada Border Services Agency Act to, among other things, grant to that Commission powers, duties and functions in relation to the Canada Border Services Agency, including the power to conduct a review of the activities of that Agency and to investigate complaints concerning the conduct of any of that Agency’s officers or employees. It also makes consequential amendments to other Acts.

Royal Canadian Mounted Police Act

[Majid Jowhari, Liberal, Richmond Hill, ON]

Mr. Speaker, once again, I would like to thank the hon. member for his advocacy. As the hon. member mentioned, he has been at the forefront of this for many years, and I am glad to hear that he will be supporting this bill.

As far as the consultation is concerned, I believe that there were a number of consultations done for us to get to this stage. I am confident that once this bill makes it to committee, further consultation will be conducted and, if need be, union members from CBSA or other members will be called, if needed, to amend and further strengthen the bill.

As far as the timing is concerned, this is something that will be decided by the ministry and the minister. As the bill number indicates, Bill C-3 is the first bill initiated in this House, and I am sure that there is strong support for early adoption and full implementation of the bill.

Again, I thank the hon. member for supporting this bill.

[Majid Jowhari, Liberal, Richmond Hill, ON]

Mr. Speaker, I would like to inform you that I will be splitting my time with the hon. member for Mississauga—Erin Mills.

As it is my first time rising in the 43rd Parliament, I would like to extend my heartfelt thanks to the constituents of Richmond Hill, who bestowed on me the honour of representing them in the House. I thank my campaign manager, my riding association executive and the over 100 volunteers and friends who worked so hard to help me get re-elected.

I would especially like to acknowledge and thank my wife Homeira; my daughter Nickta and my son Meilaud, who have supported me in my political life over the past five years.

I am pleased to have this opportunity to rise at second reading of Bill C-3. The bill proposes to create an independent review and complaint mechanism for the Canada Border Services Agency, the CBSA. I would like to highlight five significant components of the bill.

First, it would provide for civilian oversight.

Second, it would strengthen the accountability and transparency of the CBSA.

Third, it would ensure consistent, fair and equal treatment to all when receiving services.

Fourth, it would complement and align with other measures being taken by our government to create independent review functions for national security agencies.

Fifth, it would close a significant gap with the other Five Eyes international border agencies.

Such mechanisms help to promote public confidence by strengthening accountability. They ensure that complaints regarding employee conduct and service are dealt with transparently. CSIS, the RCMP and the Correctional Service of Canada are already subject to that kind of accountability.

Among the organizations that make up Canada's public safety portfolio, only the CBSA does not currently have a review body to handle public complaints. Bill C-3 would fill that glaring gap and build on recent accountability and transparency reforms introduced by the Government of Canada.

One of those reforms is the newly created National Security and Intelligence Committee of Parliamentarians. This new body addresses a long-standing need for parliamentarians to review the government's national security and intelligence activities and operations, including those involving the CBSA. Its members have unprecedented access to classified information.

As the Prime Minister has said, it “will help us ensure that our national security agencies continue to keep Canadians safe in a way that also safeguards our values, rights, and freedoms.”

The government has also brought into force a new expert review body, thanks to the passage of Bill C-59, called the National Security and Intelligence Review Agency.

This new agency will greatly enhance how Canada's national security agencies are held to account. It will establish a single, independent agency authorized to conduct reviews on national security and intelligence activities carried out by departments and agencies across the Government of Canada, including the CBSA.

The legislation before us today would go one step further by establishing an independent review and complaints function for the CBSA's other activities. Those activities play a critical role in our country's security and economic prosperity. They facilitate the efficient flow of people and goods across our border to support our economy, while protecting the health and safety of Canadians.

In keeping with its sweeping mandate, the scale of the CBSA's operations and the number of people and goods it deals with are enormous. CBSA employees deliver a wide range of services at more than 1,000 locations, including 117 land border crossings, 13 international airports and 39 international offices.

The agency's employees are diligent and hard-working. In 2018-19, they interacted with more than 96 million travellers and processed more than 19 million commercial shipments and 54 million courier shipments.

The vast majority of the CBSA's interactions and transactions go off without a hitch. However, when dealing with more than a quarter of a million people each day, and nearly 100 million each year, the occasional complaint is inevitable. Each year the CBSA recourse directorate receives approximately 2,500 complaints concerning employee conduct and services.

Last summer, as I was knocking on doors in my riding of Richmond Hill, I talked to many residents, Canadian citizens and permanent residents alike, who regularly crossed the borders to and from the U.S. They shared their challenges with wait times, extensive and intrusive repeated questioning and the feeling of inferiority that it left them with. Repeatedly, they raised their concern about their inability to get answers about the way they were treated and their frustration with the lack of an independent body to raise their concerns.

However, as I noted earlier, there is currently no independent review body that people can turn to when they are unsatisfied with the level of service or the conduct of an officer at the border. That accountability gap has generated considerable public interest and been regularly raised by parliamentarians.

On that note, I would like to recognize and thank the now-retired Wilfred Moore for his advocacy on this issue with the introduction of Bill S-205 in the other place.

There have also been numerous calls by stakeholders and NGOs to improve CBSA accountability and transparency. The Canadian Civil Liberties Association said that it considered “such a gap as being incompatible with democratic values and with a need for public trust in such an important agency.”

According to the late Professor Ron Atkey of York University, the lack of CBSA oversight presented “a problem in the makeup of the current security intelligence review mechanism”. He added that the creation of the committee of parliamentarians should not be considered as a substitute for independent expert review bodies, which he suggested should be extended to cover CBSA.

That is exactly what Bill C-3 would do. It proposes to establish an independent review mechanism for the CBSA by expanding and strengthening the existing Civilian Review and Complaints Commission, or CRCC. The CRCC is currently the review agency for the RCMP.

To reflect its proposed new responsibilities under Bill C-3, it will be renamed the public complaints and review commission, or PCRC. The proposed new PCRC will be responsible for handling reviews and complaints for both the CBSA and the RCMP. The PCRC will be accessible to anyone who interacts with CBSA employees and has complaints about the conduct of CBSA officers and the quality of services.

The PCRC will also have the ability to conduct reviews of the CBSA on its own initiative or at the request of the Minister of Public Safety. Those reviews could focus on any activity conducted by the CBSA, with the exception of national security matters.

With the passage of Bill C-59, the National Security and Intelligence Review Agency will be responsible for complaints and reviews relating to national security, including those involving the RCMP and CBSA. The PCRC will work in a complementary manner with the proposed new National Security and Intelligence Review Agency. Provisions in Bill C-3 will facilitate information sharing and co-operation between the two bodies. If the PCRC were to receive those types of complaints, it would refer the complainants to the appropriate body.

By providing an independent arms-length mechanism for people to be heard, Bill C-3 would make them more comfortable to come forward with a complaint. That, in turn, would help ensure that Canadians would remain confident in the system of accountability for the agencies that work so hard to keep them safe.

That is why I urge hon. members of the House to join me in supporting this important legislation at second reading.

[Joël Lightbound, Liberal, Parliamentary Secretary to the Minister of Public Safety and Emergency Preparedness]

Mr. Speaker, I thank my colleague, the member for Charlesbourg—Haute-Saint-Charles, for his speech.

I would like to correct one of his figures, since we agree on the facts themselves. Yes, the previous Conservative government cut the Canada Border Services Agency's budget. However, it was not cut by $300 million, but rather $390 million. The Conservatives eliminated more than 1,000 CBSA jobs, and we all know how that turned out.

I do not agree with his reading of the facts. A number of analysts do not agree with the version put forward by the member for Charlesbourg—Haute-Saint-Charles regarding the consequences those cuts had on the CBSA. In his speech, he talked about the importance of increasing CBSA's human and financial resources. Indeed the border is difficult to protect. It is important to properly equip the men and women who defend and monitor it.

In that regard, I find it hard to understand why the member's party voted against the 2019 budget, which increased the CBSA budget by $382 million, resulting in the hiring of 560 full-time employees, including 350 border security officers next year. That is significant.

The Conservatives also voted against Bill C-37, which allowed border services officers to search for 30-gram packages of fentanyl. We know that this can cause up to 15,000 deaths. We invested $33 million in the Canada Border Services Agency specifically for this initiative, which prevents drugs such as fentanyl to reach the Canadian market. We know the consequences this can have.

Now for my question for my hon. colleague. Does he agree with our government's reinvestments following the budget cuts made by the previous Conservative government?

I appreciate that he will support Bill C-3, which has not changed in recent months from when it was originally introduced in the House.

[Pierre Paul-Hus, Conservative, Charlesbourg—Haute-Saint-Charles, QC]

Mr. Speaker, thank you for laying down the law.

This bill changes the name of the Civilian Review and Complaints Commission for the RCMP to the public complaints and review commission. Under this new name, the commission will also be responsible for reviewing public complaints against the Canada Border Services Agency.

The bill follows on a promise made by the Liberals to ensure that all law enforcement agencies in Canada are monitored by an oversight group. We agree that all Canadian law enforcement agencies must have an oversight group. Canadians must be respected and protected from potential abuse of power. We must all make sure that the agency does its job to the letter and in compliance with Canadian legislation.

Our party’s vision of Canadian security has always prioritized maintaining the integrity of our borders and making sure that the CBSA has appropriate resources in terms of staff and equipment. A public complaints review commission will undoubtedly improve general oversight and help the CBSA exercise its duties and powers more effectively.

I have spoken at length with border services officers and listened to the union president. It is obvious that the problem at the border is not due to a lack of training or will on the part of the officers. On the contrary, the problem stems from a blatant lack of resources to support officers in their work.

When Bill C-98 was first tabled, the government had not even consulted the union. We raised this point in the debate on Bill C-98, but we got nowhere, since the government was in a rush to move forward. There was not enough time for the bill to be passed by the Senate. Today, the government is coming back to us with Bill C-3.

Even if we support the bill, we need to take the time to consult the union representing the CBSA and the RCMP, which we will probably do in committee. It is a good idea to create an agency to monitor the officers' work and give Canadians some power. We are completely in agreement with that, but the officers also have something to say. That is why I think it is important to listen to the union. There needs to be a balance between the two.

Since 2015, our Liberal friends have constantly said that they consult Canadians on various issues. However, in the case of Bill C-3, there have been no consultations.

I would like to talk about the challenges faced by the Canada Border Services Agency. A lot has been said in recent years. Members will recall the Prime Minister’s famous tweet from January 2017. At a time when the United States was in turmoil, the Prime Minister tweeted to the world that Canada would welcome everyone with open arms. That created a situation at the border that is still ongoing. Close to 50,000 people who read the Prime Minister’s tweet came to cross the border at Roxham Road in Quebec. Some came through Manitoba, but most came through Roxham Road. These people crossed our border believing that they would be welcomed with open arms.

The RCMP had to mobilize enormous resources. In 2017, officers from across Canada were sent to Roxham Road. The CBSA also had to mobilize resources to receive the people who thought they would simply be welcomed to Canada.

The problem is still going on. The government is trying to make us believe that nothing is going on, but that is not true. Every day, 40 to 50 people cross the border at Roxham Road. The financial and human resources costs are massive. In a report last year, the Office of the Auditor General examined all of the federal agencies involved, including public safety, immigration and other federal services. In three years, we have spent more than $1 billion on federal services alone. That figure does not include costs to the provinces.

Quebec calculated its costs for the first year. Just for costs associated with receiving the asylum seekers, Quebec applied for a reimbursement of $300 million. Ontario followed suit. Quebec was reimbursed before the election campaign because our Liberal friends knew that this was a very sensitive subject for Quebeckers.

We Quebeckers are a hospitable people. We like people, but we also like order. Now we are in a situation where there is no order. No one, myself included, can understand why people are being allowed to enter our country, and specifically Quebec, illegally.

That being said, the Conservatives have often been called racists in debate and in question period. It is very upsetting to be called a racist. The people who come to the border are of different ethnic origins, but that does not make us racist. We are simply asking for effective border control. That starts with a duly completed immigration application. Of course Canada welcomes refugees, as it always has. Even when the Conservatives were in power, we always supported taking in refugees from UN camps around the world.

Let us get back to our officers. We are going to pass a law that will allow the public to file complaints against RCMP and CBSA officers. We should try to see things from our officers' perspective. They are being asked to do things that they may find distasteful. I remember going to Roxham Road three or four times to watch our officers at work. I saw police officers there, RCMP officers, whose job is to enforce law and order.

People arrived with suitcases, knowing full well that they were entering Canada illegally, but they were taking advantage of a loophole in the Canada-U.S. safe third country agreement. The warm-hearted RCMP officers carried the people’s suitcases across the border to help them enter Canada illegally. This created a conflict in the officers’ minds. On the one hand, since they have big hearts, they have no choice but to help children, as is only right. On the other hand, their job is to enforce the law.

I would remind members that the Prime Minister created this situation on Roxham Road, which has been going on for exactly three years now. People do not realize that the government has even built a building there that is equipped with systems and all the necessary technology. When people get out of a taxi at Roxham Road, they can walk down a small road that leads directly to this reception centre, which is the equivalent of a regular border crossing.

That makes no sense, and we are in this mess because the Liberals cannot negotiate with the Americans to change a rule that prevents us from putting an end to the situation. Let's not forget the financial repercussions for Canada, which are huge.

In addition, our officers have to deal with another serious problem, namely drugs and weapons being smuggled across the border. The RCMP and CBSA officers find their work very hard and complex. In addition to their working conditions, which are obviously less than ideal, the rules in effect and the way the boundaries are delineated sometimes prevent the officers from doing their job properly, despite their best efforts.

We share a border with certain indigenous reserves and with the United States, and international rules make our officers’ work far more complicated. This means that a lot of illegal drugs and weapons are entering Canada and contributing to crime.

It is important to understand that criminals, especially Toronto gangs, get their weapons illegally. Huge numbers of weapons cross the U.S. border or arrive by ship in Montreal or Vancouver. We are therefore asking the government to invest major human and financial resources to fight this type of crime.

The influx of drugs like fentanyl is a serious threat to officers' health. At Canada Post, CBSA officers randomly inspect packages entering Canada, and those packages may contain extremely dangerous substances. A tiny dose of fentanyl or any opioid can be fatal. We need to keep in mind that this kind of work can be hugely stressful for individuals, just as it is for members of the military.

This bill will make it possible for members of the public to complain about deliberate or accidental conduct on the part of RCMP or CBSA officers.

Still, we need to understand the position we are putting these officers in and be judicious. That is why we have to listen to what the officers' union has to say.

The examples I gave earlier illustrate situations in which officers have to make decisions. They have to face dangerous situations. Sometimes, if they react reflexively or have to make snap decisions, they may say or do things they should not.

For this reason, I hope that the commission that reviews the complaints will have a balanced approach. I find that the blame too often falls on officials, police officers and the military. When I was in the army, we were often aware of this during operational deployments. I remember very well that, during the war in Bosnia, we often had to follow UN rules and send soldiers into a conflict zone and tell them that, if they made a mistake or did something wrong, we would not be there to defend them. They would be responsible for their actions.

We were representing our country, going to a war zone in a foreign country, but, at the same time, we were being warned to be careful not to get into trouble, otherwise we would be on our own.

This type of situation often causes psychological stress for RCMP officers and border service officials. At some point, these people wonder whether or not they should take action. If, for fear of reprisal, they decide not to take action, this may create a situation that will cause problems elsewhere. In the case of drug control, for example, if the official is afraid to take action, the drugs will end up somewhere else. I do not have any concrete examples to give, but I believe that everyone listening to us can understand what I am trying to say.

I would also like to briefly address our correctional services. I know that correctional services are not covered by Bill C-3. However, I would like to remind the House that, when we discussed Bill C-83 during the last Parliament, there was talk about the various resources available to Canada’s penitentiaries.

First, I would like to talk about syringes. Syringes were not part of Bill C-83. However, penitentiaries were asked to give prisoners syringes. The government provides prisoners with syringes, and they inject drugs illegally obtained in prison. It can be difficult to accept and understand how drugs could be illegally obtained in prison and how syringes could be provided so that prisoners can inject these illegally obtained drugs.

Ideally, we should be preventing prisoners from obtaining drugs in prison. There is an easy way to do so, as set out in Bill C-83, and that is to acquire body scanners. Body scanners like the ones in airports, but more sophisticated, can detect 95% or more of anything hidden on a visitor’s body, whether drugs or other contraband. I will not list all the things that can be carried in a human body, but a body scanner can find them. That way, the government could avoid having to provide prisoners with syringes.

At the moment, I can say that there is a great deal of concern within the correctional service. Officers who work in penitentiaries are concerned for their own safety. Despite the fact that there is supposedly a syringe control system in place, needles can, for all sorts of reasons, end up somewhere else, and prisoners can use them to create weapons and do various things.

We expect the government to make this investment and deploy the 47 scanners that are required across Canada as soon as possible.

There are policies for the Border Services Agency. I can say that I am proud of what was done by the former Conservative government. In debates over the past few years, we were blamed for cutting $300 million from the Border Services Agency budget. That is absolutely false. There have been budget cuts in administration, but line officers have never been affected by the cuts. We have evidence, reports from the Library of Parliament complete with exact figures.

I am also proud of the measures taken by our government at the time. Officers were asked to be alone at guard posts at night. Officers were completely alone, left to their own devices. It was excessively dangerous, so we saw to it that there would now be at least two people on duty. We also armed our border officers. They had no weapons previously. How is it possible to intercept someone or take action in dangerous situations without a weapon? That is why we took steps to ensure that Canada is better protected.

Beyond Bill C-3, which will give the public access to a complaints mechanism, our hope is to continue to work to improve border control and enhance Canada's overall security.

[Pierre Paul-Hus, Conservative, Charlesbourg—Haute-Saint-Charles, QC]

The House resumed from January 29 consideration of the motion that Bill C-3, An Act to amend the Royal Canadian Mounted Police Act and the Canada Border Services Agency Act and to make consequential amendments to other Acts, be read the second time and referred to a committee.

He said: Mr. Speaker, I am pleased to rise in the House to speak to Bill C-3, an act to amend the Royal Canadian Mounted Police Act and the Canada Border Services Agency Act and to make consequential amendments to other acts.

This bill follows on a Liberal campaign promise to ensure that there would be an oversight body for all Canadian law enforcement agencies. That is a promise that was made during the 2015 election campaign. That was five years ago, and it was supposed to be a priority.

This bill was introduced in the last Parliament as Bill C-98. However, the Senate did not have time to complete its analysis of this bill before the end of the Parliament. Our party supported Bill C-98 at every stage without amendment.

This bill changes the name of the—

Business of the House

[Pablo Rodriguez, Liberal, Leader of the Government in the House of Commons]

Mr. Speaker, this afternoon we will resume second reading debate on Bill C-3 on border security.

That debate will continue tomorrow. Next week we will be back in our ridings working with our constituents.

When we return, we will start debate on Bill C-5, an act to amend the Judges Act and the Criminal Code. Thursday, February 20 will be an allotted day.

I wish all members a good constituency week and hope they enjoy the time with their families.

[Pablo Rodriguez, Liberal, Leader of the Government in the House of Commons]

Mr. Speaker, this afternoon we will continue with second reading debate of our first key priority, the CUSMA implementation bill.

Next Monday and Wednesday, we will resume debate on Bill C-4, an act to implement the agreement between Canada, the United States of America and the United Mexican States.

Tuesday will be a supply day.

Next Thursday and Friday, we will continue debate on Bill C-3 on border services.

Public Safety

[Pierre Paul-Hus, Conservative, Charlesbourg—Haute-Saint-Charles, QC]

Mr. Speaker, yesterday, during the debate on Bill C-3, the Parliamentary Secretary to the Minister of Justice and Attorney General of Canada said, “The police should not be policing themselves.”

It is therefore understandable that Canadians find it unacceptable to hear the Prime Minister say that the Parole Board will investigate its own members in the case of Marylène Levesque's murder. An internal investigation is not enough.

Will the government allow an external investigation?

Royal Canadian Mounted Police Act

[Churence Rogers, Liberal, Bonavista—Burin—Trinity, NL]

Mr. Speaker, I am grateful for the opportunity to rise in this House and add my voice to the debate on Bill C-3 which proposes to establish an arm's-length review and complaints function for the CBSA.

The bill before us builds on an action that our government had recently taken to strengthen accountability and transparency in the public safety and national security sphere. As members know, we passed legislation to create the National Security and Intelligence Committee of Parliamentarians, and that committee has now been established. Following the passage of Bill C-59, we also created a new National Security and Intelligence Review Agency. The goal of both of these bodies is to provide accountability for the national security work of all Government of Canada departments and agencies, including the CBSA.

Strong internal and external mechanisms are in place to address many of the CBSA's other activities. For example, certain decisions in the immigration context are subject to review by the Immigration and Refugee Board of Canada. Its customs decisions can be appealed to the Canadian International Trade Tribunal as well as to the Federal Court. However, the glaring gap that remains has to do with the public complaints related to the conduct of, and service provided by, CBSA employees.

There is simply no independent place to which people can turn when they have a grievance about the way they were treated by someone representing the CBSA. Without an independent body specifically tasked to hear complaints, it is easy to see how people can feel uncomfortable voicing any concerns. Bill C-3 would change that by establishing an independent review and complaints function for the CBSA. That new tool would be incorporated into, and benefit from the expertise and experience of, the existing Civilian Review and Complaints Commission, or CRCC, for the RCMP.

To reflect its new CBSA responsibilities, the CRCC would be renamed the “public complaints and review commission”, or PCRC. Members of the public who deal with the CBSA would be able to submit a complaint to any officer or employee of the agency or to the PCRC. The CBSA would conduct the initial investigation into a complaint, whether it is submitted to the CBSA or to the PCRC. However, the PCRC would have the ability to investigate any complaint that is considered to be in the public interest. It could also initiate a complaint proactively. In the event that a complainant was not satisfied with the CBSA's response to a complaint, he or she could ask the PCRC to review the CBSA's response. The PCRC would also have a mandate to conduct overarching reviews of specified activities of the CBSA. All of this would bring the CBSA in line with Canada's other public safety organizations, which are currently subject to independent review, and it would allow Canada to join the ranks of peer countries with respect to adding accountability functions for their border agencies.

Recourse through the PCRC would be available to anyone who interacts with CBSA or RCMP employees. This includes Canadian citizens, permanent residents and foreign nationals, including immigration detainees. Most of these detainees are held in CBSA-managed immigration holding centres. When that is not possible, CBSA detainees are placed in other facilities, including provincial correctional facilities. The CBSA has established agreements with B.C., Alberta, Ontario, Quebec and Nova Scotia for detention purposes.

[Ruby Sahota, Liberal, Brampton North, ON]

Mr. Speaker, I would like to start off by saying that I will be sharing my time today with the member for Bonavista—Burin—Trinity.

I am grateful for the opportunity to add my voice to today's debate on Bill C-3, which proposes to establish an arm's-length review body for the Canada Border Services Agency.

The CBSA is already reviewed by several different independent boards, tribunals and courts. They scrutinize such things as the agency's customs and immigration decisions. However, there is no existing external review body for some of its other functions and activities.

For example, there is a gap when it comes to public complaints related to CBSA employee conduct and service. With the way things currently stand, there is also no independent review mechanism for the CBSA's non-national security activities. That makes the CBSA something of an outlier, both at home and abroad.

Other public safety organizations in Canada are subject to independent review, as are border agencies in a number of peer countries including the U.K., Australia, New Zealand and France. Addressing these accountability gaps through Bill C-3 would improve the CBSA's strength and would strengthen public confidence in the agency. It would ensure that the public could continue to expect consistent, fair and equal treatment by CBSA employees, and it would lead to opportunities for ongoing improvement in the CBSA's interactions and service delivery.

For an organization that deals with tens of millions of people each year, that is extremely important. Public complaints about the conduct of, and the service provided by, CBSA employees are currently dealt with only internally at the agency. I am sure all of my hon. colleagues would agree that this is no longer a tenable situation.

Under Bill C-3, these complaints would instead be handled by a new arm's-length public complaints and review commission, or PCRC. The new PCRC would build on and strengthen the existing Civilian Review and Complaints Commission, CRCC for short, which is currently the review agency for the RCMP. The CRCC would thus be given an expanded role under this bill and a new name to go along with its new responsibilities for the CBSA.

The PCRC would be able to receive and investigate complaints from the public regarding the conduct of the CBSA officials and the service provided by the CBSA. Service-related complaints could be about a number of issues. They could include border wait times and processing delays; lost or damaged postal items; the level of service provided; the examination process, including damage to goods or electronic devices during a search or examination; and CBSA infrastructure, including sufficient space, poor signage or the lack of available parking.

Service-related complaints do not include enforcement actions, such as fines for failing to pay duties, nor do they include trade decisions, such as tariff classification. Those types of decisions can already be considered by existing review mechanisms.

In addition to its complaints function, the PCRC would also review non-national security activities conducted by the RCMP and the CBSA. The PCRC reports would include findings and recommendations on the adequacy, appropriateness, sufficiency or clarity of CBSA policies, procedures and guidelines; the CBSA's compliance with the law and ministerial directions; and the reasonableness and necessity of the CBSA's use of its powers. The CBSA would be required to provide a response to those findings and recommendations for all complaints.

The creation of the PCRC is overdue. It would answer long-standing calls for an independent review of public complaints involving the CBSA.

According to former parliamentarian and chair of the NATO Association of Canada at Massey College, Hugh Segal, the lack of oversight for the CBSA is not appropriate and is unacceptable.

Former CBSA president Luc Portelance also said that when a Canadian citizen or a foreign national engages with a border officer and has a negative interaction, the entire review mechanism is not public. It is internal, and it is not seen as independent. In Mr. Portelance's view, that creates a significant problem in terms of public trust.

The Government of Canada has committed to rectifying this situation by addressing gaps in the CBSA's framework for external accountability.

With the introduction of Bill C-3, the government is delivering on that commitment. It builds on recent action taken by the government to strengthen accountability on national security matters. That includes passing legislation to establish the National Security and Intelligence Committee of Parliamentarians. It also includes the creation, through Bill C-59, of the new expert review body, the National Security and Intelligence Review Agency. These two bodies are now in operation and they are doing extremely important work in terms of reviewing the national security activities of all departments and agencies, including the CBSA.

Bill C-3 would go further by establishing a review and complaints function for CBSA's other activities. In doing so, it would fill the gap in the architecture of public safety accountability in this country. It would allow for independent review of public complaints related to CBSA employee conduct, issues regarding CBSA services, and the conditions and treatment of immigration detainees. With respect to these detainees specifically, Bill C-3 would offer additional safeguards to ensure that they are treated humanely and are provided with necessary resources and services while detained.

The introduction of this bill demonstrates a commitment to keeping Canadians safe and secure while treating people fairly and respecting human rights. It is a major step forward in ensuring that Canadians are confident in the accountability system for the agencies that work so hard to keep them safe.

For all the reasons I have outlined today, I will be voting in favour of Bill C-3 at second reading. I urge all of my hon. colleagues to join me in supporting the bill.

[Rob Morrison, Conservative, Kootenay—Columbia, BC]

Mr. Speaker, as this is my first speech, I want to take the opportunity to thank the great people in the Kootenay—Columbia riding for putting their trust and faith in me to represent them in Ottawa. The support from my family and friends was incredible and from my wife, Heather and our five children, Ryan, Rob, Kassidy, Chelsea and Kendall.

With 80,000 square kilometres, it was very challenging to travel and meet residents from all corners of the riding. The campaign team and volunteers did an outstanding job, working long hours every day.

I listened to the concerns, the priorities for softwood lumber and priorities with the firearms legislation. I also want to talk about supporting the mining industry, tourism, the energy sector, Alberta, as it is neighbouring our riding, and health.

I am pleased to speak to Bill C-3, an act to amend the Royal Canadian Mounted Police Act and the Canada Border Services Agency Act. I do so today on behalf of many border officials in ports of Kingsgate, Nelway, Porthill, Roosville and Rykerts, all within the riding of Kootenay—Columbia.

I thank them for their service and I thank the CBSA Kootenay area chief of operations for leadership and dedication in ensuring the safety and security of our area. I also support the RCMP, which provides municipal, rural, provincial and federal policing throughout the Kootenay—Columbia riding.

I want to take this opportunity to acknowledge the hard work and dedication of all the men and women who serve to protect this great nation from coast to coast.

One issue I heard when travelling throughout the riding was the word “accountability”, which is really interesting because that is exactly what we are talking about today.

I support internal investigations. In fact, I have been involved in many internal investigations in the RCMP in a 35-year career. I support independence. I believe we need independent investigations. It would be great to hear how this is going to work. I have not heard yet, with the delays in investigations. I know right now with the RCMP, which has an independent review, it is two, three or four years at least. We have some members on the old RCMP act and some members on the new act, and now we are going to change it again to have a new accountability process with this review committee.

I have heard some concerns about the consultation of CBSA with its union. I am also wondering about the consultation with the RCMP, as they are now working toward a union as well. Have we looked at the consultation there and have people come in? I look forward to the Standing Committee on Public Safety and National Security having people come in so we can talk to them and see how they feel about what is happening.

One of the most important things that has not been brought up is training and service standards. What are the service standards of CBSA? What are the service standards of the RCMP? What exactly is the role of an RCMP member? The review committee can then understand what that person is going to do, what they should be doing and what they should not be doing, so they do not, because they have no experience in law enforcement, for example, think that behaviour is inappropriate when maybe it is or vice versa.

Developing service standards is a requirement before we can move forward with the bill, so that the review committee has a clear understanding of the role for CBSA and the role for the RCMP.

One thing that came up at one of the last meetings of the public safety committee was administrative issues that were not expected. I would be interested to hear from the government what those administrative issues were. Was it the hiring of new people? Was it the service standards or was it a union? I do not understand what administrative issues would have popped up in December.

The RCMP and CBSA are very reputable organizations. I want to be up front. They would welcome a well-thought-out, well-trained independent review, but not something where someone is appointed and we would run into the same issues we are having right now with the Parole Board.

I request that the government and the public safety minister answer some of these questions so that we can move forward in supporting this bill and the changes proposed in it.

[Cathay Wagantall, Conservative, Yorkton—Melville, SK]

Mr. Speaker, I stand today in this chamber and am pleased to speak for the first time as a re-elected member of Parliament for Yorkton—Melville. I and my fellow Saskatchewan caucus colleagues thank all our constituents for painting the province of Saskatchewan completely blue.

Bill C-3 actually mirrors Bill C-98, an act to amend the Royal Canadian Mounted Police Act and the Canada Border Services Agency Act and to make consequential amendments to other acts. As we all know, the bill took so long to introduce that it was not passed prior to the 2019 federal election.

This legislation proposes to repurpose and rename the Civilian Review and Complaints Commission for the Royal Canadian Mounted Police to the “public complaints and review commission”. Under its new name, the commission will also be responsible for reviewing civilian complaints against the Canadian Border Services Agency. The bill would ensure that all Canadians law enforcement agencies would have an oversight body.

Canadians expect effective oversight of federal law enforcement agencies. The Liberals made a promise to do this in 2015.

During its previous mandate, the Liberal government took so long to act on this issue that Bill C-98 failed to be passed prior to the 2019 election.

The former Privy Council Office chief, Mel Cappe, had been hired to conduct an independent report and provide his recommendations in June 2017, which he did. However, it was only because of an access to information request by CBC News that Parliament even became aware of this report. For two years, the government and the then, and now no longer, public safety minister from Saskatchewan sat on that report.

We, who served in the previous Parliament, were counting down the days and nights until the session came to a close. Then, at the last possible moment, this rather straightforward and simple but essential legislation was finally introduced. Why did it take the previous majority Liberal government three and a half years to draft and introduce Bill C-98 to the House? In the eleventh hour, it was too late to deal with such a critical promise that impacted public safety.

The Liberals' poor management and bad decision-making impacted RCMP officers, who had to be deployed and dedicated to dealing with illegal border crossings. They were pulled from other details, from monitoring returned ISIS fighters, tackling organized crime. They were pulled from rural detachments, where the RCMP is already short staffed and dealing with an increase in rural crime. The claim that there are more police available in rural Canada is not true, a statement made and not followed through on.

When the Liberal majority government was ineptly unable to keep an election promise at the eleventh hour, so as to not appear to have broken even more promises, it meant an even longer wait, through the whole election process, through the weeks of delay before the House was finally called back by the Prime Minister to sit just before Christmas for a short time only to go into the winter break. Here we finally are today in a second attempt to get the job done of Bill C-3.

The government has been plagued by inefficiency and lack of foresight since the beginning of its first mandate, further hamstringed by one ethical breach after another, through brazen attitudes of entitlement, to the foolish boldness of demanding and coercing our independent justice system and principled people to bow to executive power.

Just this past week we have seen the frightening fallout of the government putting their friends ahead of good governance: A violent man sentenced to life in prison in 2006 for viciously murdering his wife was granted day parole in the fall of 2019. His case manager indicated a moderate risk of reoffending and he was to avoid relationships but could have encounters with women, as long as it was strictly sexual. As a result, a young woman lost her life.

Who in their right mind would create the environment for any woman to be put in harm's way like this? Ex-parole board commissioner Dave Blackburn stated that “such a condition is 'unbelievable'”.

The Liberal government has to take responsibility for a foolish decision it made in 2015 to not renew any parole board appointees, purely a political decision that removed all historical experience from the board and replaced them all, through the Privy Council, with Liberal appointees.

I believe the desk will be pleased, Mr. Speaker, to hear I will be splitting my time with the member for Kootenay—Columbia.

Since then, there has been a more than 25% increase in the awarding of day parole in Canada. This is ridiculous. Canadians have no faith that an internal inquiry will get to the bottom of the incompetence that falls on the Liberal government. An external inquiry of the national Parole Board must take place. The government does not have credibility when it comes to dealing with its own self-serving, intentional mistakes.

As well, we know the delay in bringing forward this legislation was not due in any way to so many consultations. As a matter of fact, again and again, we have heard from stakeholders that they were not consulted. From what I have heard today on the floor, that has not changed.

This legislation proposes changes to the Canada Border Services Agency, yet the Customs and Immigration Union was never contacted. This is another blatant inconsistency by the government. On one end, there was no consultation. On the other, there was the virtue signalling of setting up advisory councils for our veterans but doing nothing other than giving a platform for photo ops and the appearance of consultation before the reveal.

The fact that the Liberal government could not be bothered to consult the biggest stakeholders, the union representatives of the CBSA front-line workers, says it is not about the workers. It appears the Liberals feel they can pick and choose which unions they are going to give special treatment to while others are totally ignored.

Conservative members will work with the government in the interests of the principles of the bill, but rest assured we want to make sure that the people impacted are part of the committee review process. We want to ensure that proper committee time is taken to look at the changes to the RCMP Act and the CBSA Act, and make sure we are doing a service to the people who will be impacted by them, whether it is on a public complaints process or other elements.

As good as this policy is, it needs good government to implement it, not a government consistently mired in scandal that loses track of its responsibilities and then, concerned about its re-election, attempts to rush this legislation through irresponsibly. It does not need a government that is so out of touch that it fails to consult with the Canadians who would be impacted.

The government's approach demonstrates a complete lack of accountability, care and respect for Canadians. There is unrest across western Canada that must not be ignored. I would warn that we must no longer be fuelled by intentional actions that encourage that unrest instead of building consensus and recognizing and celebrating healthy interdependence across our amazing country.

Our nation, and all people of Canada, deserve a government that legislates responsibly, respectfully and with the best interests of all Canadians in mind. I look forward to the day we form that government.

[Pam Damoff, Liberal, Oakville North—Burlington, ON]

Mr. Speaker, I will leave it to the Minister of Public Safety to bring forward any legislation. I am not going to presuppose what he will bring forward. I would echo what my colleague from Parkdale—High Park said about moving the ability to classify rifles away from politicians and to the RCMP.

I would challenge the member for Medicine Hat—Cardston—Warner that guns and gangs are taken very seriously by government. We are investing in law enforcement and youth, preventing youth from joining gangs and giving law enforcement the funding and tools they need to carry out and enforce laws, and we are investing in border services.

We have also ensured that when a criminal is convicted, firearms are forfeited to the Crown. That was in Bill C-71, and that measure was opposed by the Conservative Party. Rather than those guns going to a friend or relative, they are now forfeited to the Crown.

That said, the question has nothing to do with Bill C-3. I would call on my colleague from Medicine Hat—Cardston—Warner and other members in this House to support Bill C-3.

[Pam Damoff, Liberal, Parliamentary Secretary to the Minister of Indigenous Services]

Mr. Speaker, it is an honour to rise today to speak to Bill C-3, which seeks to establish a new, independent public complaints and review body for the Canada Border Services Agency, or CBSA. This represents another step forward in the government's commitment to ensuring that all of its agencies and departments are accountable to Canadians.

As a member of the public safety committee during the last Parliament, I am quite proud to have participated in legislation that made remarkable change and took the number of measures we took to ensure greater accountability of our security agencies and departments.

Two years ago, our Bill C-22 received royal assent, establishing the National Security and Intelligence Committee of Parliamentarians. That addressed a long-standing need for parliamentarians to review the Government of Canada's activities and operations in regard to national security and intelligence. It has been in operation for some time now and is a strong addition to our system of national security review and accountability. As members will know, the committee has the power to review activities across government, including the CBSA.

To complement that, our committee studied our national security framework, as well as Bill C-59, which allowed for the creation of the National Security and Intelligence Review Agency, or NSIRA. NSIRA is also authorized to conduct reviews of any national security or intelligence activity carried out by federal departments and agencies, including the CBSA. All of this is on top of existing review and oversight mechanisms in the public safety portfolio.

The Civilian Review and Complaints Commission for the RCMP investigates complaints from the public about the conduct of members in the RCMP, for example, and does so in an open, independent and objective manner. The Office of the Correctional Investigator conducts independent, thorough and timely investigations about issues related to Correctional Service Canada.

Bill C-3 would fill a gap in the review of the activities of our public safety agencies. The existing Civilian Review and Complaints Commission, which is responsible for complaints against members of the RCMP, would see its name change to the public complaints and review commission and its mandate expanded to include the CBSA. It would be able to consider complaints against CBSA employee conduct or service, from foreign nationals, permanent residents and Canadian citizens, regardless of whether they are within or outside of Canada. Reviews of national security activities would be carried out by NSIRA.

Here is how it would work in practice. If an individual has a complaint unrelated to national security, she or he would be able to direct it either to the commission or to the CBSA. Both bodies would notify the other of any complaint made. The CBSA would be required to investigate any complaint, except those disposed of informally. The commission would be able to conduct its own investigation of the complaint in situations where the chairperson is of the opinion that doing so would be in the public interest. If an individual is not satisfied with the CBSA's response, the commission would be able to follow up as it sees fit.

The new PCRC would also be able to produce findings on the CBSA's policies, procedures and guidelines. It would also be able to review CBSA's activities, including making findings on CBSA's compliance with the law and the reasonableness and necessity of the exercise of its powers. Indeed, the commission's findings on each review would be published in a mandatory annual public report.

Bill C-3 not only fills a gap in our review system. It answers calls from the public and Parliament for independent review of CBSA. Most significantly, the Senate Standing Committee on National Security and Defence, in its 2015 report, encouraged the creation of an oversight body. I would like to acknowledge Bill S-205 from our last Parliament, introduced in the other place not long after the government took office, which proposed a CBSA review body as well.

Certainly we have heard from academics, experts and other stakeholders of the need to create a body with the authority to review CBSA. During testimony at the public safety committee on December 5, 2017, Alex Neve, secretary general of Amnesty International, said, “how crucial it is for the government to move rapidly to institute full, independent review of CBSA.” This was reflective of much of the testimony we heard, and I am pleased the government is acting on this advice. I would also like to acknowledge my colleague from Toronto—Danforth for her efforts and advocacy for the establishment of a CBSA review body.

The CBSA has a long and rich history of providing border services in an exemplary fashion. It does so through the collective contribution of over 14,000 dedicated professional women and men, women like Tamara Lopez from my community, who is a role model for young women looking for a career in the CBSA.

The CBSA already has robust internal and external mechanisms in place to address many of its activities. For example, certain immigration-related decisions are subject to review by the Immigration and Refugee Board of Canada, and its customs role can be appealed all the way up to the Federal Court.

That said, when it comes to the public, the CBSA should not be the only body receiving and following up on complaints about its own activities. Indeed, some Canadians might not be inclined to say a word if they do not have the confidence that their complaint will be treated independently, objectively and thoroughly. Bill C-3 would inspire that confidence.

The Government of Canada is committed to ensuring that all of its agencies and departments are accountable to Canadians. Bill C-3 would move the yardstick forward on that commitment. It would bring Canada more closely in line with the accountability bodies of border agencies in other countries, including those of our Five Eyes allies.

The accountability and transparency of our national security framework has improved greatly since we were elected in 2015. This bill would continue these efforts by providing border services that keep Canadians safe and by improving public trust and confidence. Bill C-3 would ensure that the public continues to expect consistent, fair and equal treatment by CBSA employees. That is why I am proud to stand behind Bill C-3 today.

In the last Parliament, the House of Commons unanimously passed Bill C-98, which was a bill to bring oversight to CBSA. Although that bill died in the Senate, it is my hope that all parties will again come together to pass this bill.

I listened to the member for Medicine Hat—Cardston—Warner speak earlier in this debate. He spoke at length about firearms and his petition opposing our promise to make Canadians safer by enhancing gun control. I would remind him that almost 80% of Canadians support a ban on military-style assault rifles according to an independent Angus Reid survey.

I know he and his party supported oversight of the CBSA in the last Parliament. I hope he and all members will join me in supporting oversight in this Parliament under Bill C-3 and assure the bill's passage this session.

[Arif Virani, Liberal, Parliamentary Secretary to the Minister of Justice and Attorney General of Canada]

Madam Speaker, I will be sharing my time with the member for Oakville North—Burlington.

I rise today to speak to the important debate about Bill C-3, which would entrench civilian oversight of the Canada Border Services Agency.

In following the debate thus far, I am very encouraged by the comments I have heard from the other side with respect to the importance of this kind of legislation, and its connection to the previous legislation that came forward in the last Parliament, notably Bill C-98.

Canadians know that the CBSA is an entity and an agency that ensures Canada's security and Canadians' prosperity by facilitating and overseeing international travel and trade across our border. What is important is that it ensures the free flow of goods and people across that border.

What is critical to understand is how vast the CBSA is in its scope. It has a staff of approximately 14,000 individuals operating a wide range of integrated border services. It operates in 1,000 locations at 117 land border crossings and 13 international airports, as well as in 39 international offices. It interacts with literally thousands of Canadians daily and millions of people yearly. In 2017-18, the statistics are quite staggering: 96 million travellers were processed in total during that one calendar year. That gives us a sense of the size and scope of the CBSA.

I am rising here today on behalf of my constituents in Parkdale—High Park, because there are extensive powers granted to CBSA officials, and that is for good reason. The agency needs extensive powers in order to operate and function effectively and carry out these important functions, but with extensive powers has to come extensive accountability.

This is what we would call a sine qua non, a critical component of what is required for any law enforcement agency in the country. What was lacking up until the introduction of this bill and eventual, hopefully, passage of the bill is that accountability piece.

Let us talk about those extensive powers. When they are protecting Canadians, CBSA officials have the authority to arrest, detain, search and seize, as well as the authority to use reasonable force when required. At the border, as many Canadians know, officers have the power to stop travellers for questioning, to take breath and blood samples, and to search, detain and arrest non-citizens without a warrant. These are very critical powers. These are very broad powers.

The list of powers I have just provided to the chamber underscores the critical need for oversight. The powers of detention, search and seizure and the use of force are important to the work that CBSA does. However, that work, which we want to ensure is successful, would be jeopardized if the Canadian public does not have the confidence that those extensive powers are being used legitimately and appropriately in conformity with the rights that are protected in this country.

There is a simple way to ensure that public confidence. In legal parlance, we talk about the administration of justice, or the administration of the regime, being held up to wide repute. That is to ensure that there is a transparent public oversight mechanism done by a civilian body.

That is what I hear about from my constituents in Parkdale—High Park. That is what I hear about in my role as Parliamentary Secretary to the Minister of Justice. People believe in entrenching law enforcement with certain powers because they understand the necessity of it, but there needs to be a counterbalance, which is a check on the illegitimate or inappropriate use of such powers which may occur in any policing body.

There is a cliché that applies to virtually everything that is done in law enforcement: The police should not be policing themselves. The investigators should not be investigating themselves. A body needs to be seen to be overseen by an external third party in order to ensure a measure of independence and a measure of neutrality. That is what we have critically with other law enforcement agencies in this country. That is what makes it so puzzling that we do not have it yet with the CBSA.

Let us turn to the RCMP, CSIS and Correctional Service Canada. They all have this independent form of review for their activities. It is critical. They have public trust in their institutions because of that oversight.

It is important that this bill would entrench that type of oversight, but is also important to think about who is supporting this kind of initiative. The B.C. Civil Liberties Association, the Canadian Council for Refugees and the Canadian Association of Refugee Lawyers have pointed out in numerous situations the need for independent investigation. They have cited examples. They are few but they are important, because of the scope of that work. They interact with 96 million travellers within a given year. That is staggering in terms of numbers.

Nevertheless, incidents have arisen over the last 10 to 15 years which bear dramatic scrutiny and highlight the need for this kind of civilian oversight.

In 2010, Kevon Philip was beaten to death in Toronto's Don Jail while being held in immigration detention. In 2013, Lucia Vega Jimenez was taken into custody at the Vancouver International Airport. She was found hanging in a shower stall at the airport's immigration holding centre. Abdurahman Ibrahim Hassan, a 39-year-old Toronto man, was granted refugee status in Canada after coming from Somalia in 1993. He died in June 2015 in a Peterborough hospital where he had been taken under police escort. He had spent four years at the Central East Correctional Centre in Lindsay after serving a jail term for a criminal conviction and was issued a deportation order in 2005.

All told, since 2000, at least 15 people have died while in CBSA custody, including a 50-year-old woman who died in a maximum security prison in 2017. That track record has prompted Amnesty International, a well-known organization that all of us respect in this chamber, to call for an independent review body. That call has been echoed by my constituents and others that I have interacted with, not just in Parkdale—High Park but throughout the country. The call is simple: Let us pull back the curtain. Let us assure Canadians that the significant powers that have, of necessity, been granted to the CBSA to do its important work are at all times exercised appropriately, in accordance with the charter and with Canadians' fundamental rights.

Let us look at some comparisons with other law enforcement agencies in Canada. Independent civilian oversight ensures public confidence. Let us look at border services agencies in other allied countries that we want to compare ourselves to.

In the United Kingdom, Australia, New Zealand and France, the border services agencies are all subject to civilian external oversight. In fact, Canada is one of the few developed countries that does not have an independent review body for complaints made about the conduct of border agency staff. When we look at the Five Eyes allies, the United States, Britain, Australia and New Zealand, again, Canada is the only member right now without an independent review body.

The rationale is simple: Given the extraordinary powers granted to CBSA officers compared to all of the other public safety portfolio agencies as well as the Five Eyes international border agencies, there is currently a significant gap. It is a gap we had committed to close in the 2019 election after our previous attempts to do so in the last Parliament, as has been articulated by previous speakers, under Bill C-98, as it then was, were unsuccessful. However, the bill did receive widespread support in this House in the last Parliament, and I am very hopeful that it will continue to receive widespread support, because the simplicity of the rationale of this bill is there for everyone to recognize, understand and to get behind. It is a gap that needs to be closed, and a gap that we would close today.

I would like to outline how this is a user-friendly mechanism. This mechanism would ensure oversight in a manner that addresses things like the recommendations that were made by Justice Dennis O'Connor in 2006 under the Maher Arar inquiry, when he called for independent oversight of border services agencies, including the CBSA and the RCMP. It would have the ability to investigate complaints received from both the public and public interest bodies and have the power to self-initiate reviews, which is something that Justice O'Connor mentioned specifically in his Arar inquiry report.

Currently, people's complaints about the CBSA are handled entirely internally. We know that, all told, about 2,500 complaints are received by the CBSA on an annual basis, which is a significant number. However, the fundamental point to understand in this chamber for today's debate is that handling those complaints internally is one mechanism, but it is not the most robust mechanism, and it is certainly not the mechanism that is applied to other law enforcement agencies in this country.

It is critical that members of the public be able to take complaints to an external body. However, this external body, this new public complaints mechanism, should be able to initiate reviews of its own volition. Therefore, it would not require a complaint to be filed in order to pursue a matter.

Regarding the examples I listed at the start of my comments, it is critical that there be a serious incident protocol or a serious incident definition entrenched in this proposed legislation. This would include the actions of a CBSA officer that constitute an assault as well as serious injury or death, including death of a person in detention.

When we are dealing with those grave circumstances, it obviously goes without saying that the Canadian public and we, as parliamentarians, require a measure of accountability to be put in place.

That is the measure of accountability that is forthcoming with this legislation. That is why I am standing in support of it. I hope all of my parliamentarian colleagues will do the same.