I don't really like the system around here, the way we do things. For me, when you look at these numbers for 2008, 2009, and 2010, it's flat at 150 people, which does not reflect what you really need based on the workload you're expecting. Is that correct?
Evidence of meeting #29 for Access to Information, Privacy and Ethics in the 39th Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was complaints.
A recording is available from Parliament.