Minus the gapping that you had by not having a permanent person, would you have found upward pressures, given the cost of living, collective agreements and everything else? Are you able to adequately meet the demands?
Forgive me if I came off pretty sharp in the last round, but I was trying to find out how many complaints go in and how many are investigated. Is there a gap there, and if so, why? Is it funding? Could you use more people, given the state we're in with the lack of trust and the cynicism that we have in government?
In my estimation, if an allegation was made against me, I would want it quickly investigated and would want it turned around. When it's not pursued or perhaps when it's dismissed, it's left hanging out there without a conclusion.
In your opinion, does your full-time complement of staff meet the growing demand for complaints?