For the families we have worked with, probably the primary thing is learning English in our community. If it's somewhere else in Canada, it could be French. Learning English is key, because you can't navigate the community if you don't know English. You're relying on volunteers. You really can't get a decent job. You can't get a job that pays even minimum wage. You just can't access things. You can't deal with your kids' school, for example. I got a call yesterday to deal with a very minor item, but mom couldn't understand the language.
I think what happens, too, is that people have to make a choice because of those low rates, the low payment they get each month, and often they're pushed to go out into the workplace, even for a minimum-wage job, just to support the family. That takes them away from learning English. Then you end up with this vicious circle of, “I need to go to work to support my family, so I can't go to English class.”
The other major piece that's going on in our community right now is a total lack of child care. There are four or five day care centres in town. The waiting list is about 300 people. I know it's in the works. I know it's one of those things that are in the works. We're pushing private day care providers out but there's nothing in their place. For a newcomer family—let's say mom is at home and dad's gone to work—she can't get out and go do anything. She has kids at home. She can't go to English class. She can't socialize. English class kind of becomes the centre of their world. It's not just learning English; it's learning the community. It's socializing. It's meeting other people from your own country and perhaps from all around the world. English is the key but it moves all around to....
I'm glad to hear you talk about the cost of housing, because in Antigonish a family of four or five is going to pay $2,000 a month. If your income is $33,000 a year, all of your money is being sucked up by your rent. Again, that's if you are forced out into the workplace prematurely, not having had the opportunity to learn English.
It's hard to nail down one thing, because everything kind of ties in. I say to people that if you want to pressure-test services in the community, bring in 20 or so families from around the world and settle them. Housing is an issue. Child care is an issue. Education is an issue. All of those things are issues.
Those are issues for everybody but primarily for the newcomer families.