Yes, it was in April. My first meeting with the five heads of unions was on April 25, I believe.
At that point, what I was looking for was to get the information they were hearing so that we could feed it into the system. That's why we were ready to establish some lines of communication, and actually a special email address, so that they could give us some of the information they were getting.
That worked well at the beginning, but at one point the backlog situation outstripping our capacity was such that even that wasn't a sufficient channel, and that's when we had to create the web form.
My colleague at Treasury Board is obviously very much involved, so between the two of us there are discussions. We are committed to meeting again and have just recently talked to the PSAC members' president to have a kind of ongoing committee so that we can share some of the ongoing changes and things that we're doing.
They've been very good with the compensation advisers, as you know. They've been helping; they have it on their website. So that conversation is happening. It's extremely important.
I'll be honest with you: we have been spending 18-hour days on this; we're running and are hoping we can get to a state in which we can get back to somewhat more formal discussions on this.