Thank you, Chair and members of the committee, for the invitation.
My name is Chris Blask. I'm co-founder and CEO of QuietWire, a Canadian AI infrastructure company. My work lives at the intersection of cybersecurity, institutional trust, community memory and practical AI deployment.
I want to start with a simple claim. Civic resilience is not mainly a messaging problem. It is an infrastructure problem. When people stop trusting institutions and trusting what they hear, when they no longer know where local truth lives and where institutions feel distant, and when communities lose the ability to interpret events together, that's when resilience starts to fail. When that happens, no amount of centralized messaging fixes it. You cannot “communication strategy” your way out of a trust deficit.
Resilience starts closer to the ground than that. It starts in communities that still know themselves: communities that can still remember what happened, still recognize who they trust, still connect present events with shared meaning and still act through human relationships. That may sound abstract, but in practice it is very concrete. A resilient community needs trusted people, shared memory, credible local institutions and tools that help people make sense of events without taking agency away from them. This is where I think Canada should focus.
At QuietWire, that is a direction we're building towards: local practical AI systems that help communities, institutions and businesses preserve continuity, strengthen memory and remain legible to themselves over time. That's not as a replacement for people and not as a centralized platform that hoovers up data, but as infrastructure that supports human judgment, stewardship and local trust. That is not the only answer to this problem, but I do believe that it is a useful Canadian answer.
A lot of the public conversation around civic resilience drifts very quickly towards disinformation, moderation, platform policy and centralized response. Those things matter, but they are downstream. If people feel like they're only being spoken to and managed, corrected or nudged, that does not build resilience. It usually does quite the opposite. People become more resilient when they are better connected to one another, when they can see themselves reflected in their institutions, and when they have real ownership over the systems that shape local understanding. That is where AI becomes useful as a tool for continuity, recall, interpretation and service at the local level.
Used properly, AI can help communities preserve knowledge, access memory, support education, strengthen institutional continuity and help a place remain legible to itself over time. Importantly, this does not have to mean only the largest institution with the largest budgets. Canada can support approaches that are accessible to ordinary municipalities, libraries, indigenous communities, schools and small and medium-sized organizations as well, and that matters.
It's a different thing from using AI to manufacture consensus or push narratives from the top down. I think that distinction is one of the most important ones that this committee can make. A healthy approach to civic resilience is not centralized narrative management. It is distributed, human-anchored, community-owned capability. If I were to leave you with three practical recommendations, it would be these.
First, treat civic resilience as infrastructure—not just as a communications concern, but as something that deserves real support, experimentation and long-term institutional backing.
Second, invest in community memory and trust systems. Municipalities, libraries, indigenous communities, schools and local civic bodies are all places that need tools that help preserve knowledge, maintain continuity and support local meaning-making.
Third, support human stewards, not just technology. Every system that actually works still depends on trusted people on the ground. If Canada wants resilience, it should be backing the people who hold local trust: educators, librarians, archivists, municipal leaders, operators and community custodians.
My central point is this. Canada will not become more civically resilient by becoming more centralized, more abstract or more managerial. It will become more resilient by becoming more local, more legible, more trusted and more connected from the community up.
Thank you very much for your time.