Evidence of meeting #31 for Citizenship and Immigration in the 40th Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was applications.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Claudette Deschênes  Assistant Deputy Minister, Operations, Department of Citizenship and Immigration
Clerk of the Committee  Mr. Andrew Chaplin
Imran Qayyum  Chair, Canadian Migration Institute
Marc Audet  Vice-Chair, Immigrant Investor Program, Desjardins Trust

9:25 a.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

We have processed 100,000 applications. At the Sydney office, we determined who complied with departmental instructions and who did not.

9:25 a.m.

NDP

Olivia Chow NDP Trinity—Spadina, ON

A point of order. I'm sorry to do this again. May I request that during today and the next few sessions, given what we've agreed to at the committee, that we focus our discussion--questions and answers and debate--specifically on family class and investment class, please?

If not, if we open up the whole notion of skilled workers, students...unless we agree to study all of that, it could be a very long discussion. I'm wondering whether we could determine that so it's there for everyone.

9:25 a.m.

Conservative

The Chair Conservative David Tilson

Just a moment, please.

Is this on the same point, Monsieur?

Proceed.

October 29th, 2009 / 9:25 a.m.

Bloc

Thierry St-Cyr Bloc Jeanne-Le Ber, QC

We have officials here before us. In my opinion, committee members are free to ask them any questions they choose. When we write our report, we will determine what is part of our area of study and what is not, but it is not up to a member of another party to determine whether the question my colleague asked is within the scope of the study.

9:30 a.m.

Conservative

The Chair Conservative David Tilson

Just give me a moment.

Ms. Chow, we're back on this topic that you raised earlier, and I'm going to repeat what I said; that is, I would suggest that if you want more witnesses on a particular topic that you meet after this meeting with Mr. Bevilacqua and Monsieur St-Cyr and Mr. Dykstra and you can talk about it.

My recollection of how this was set up was that it was of a general nature. The ministry people here are to give a general overview and the witnesses who are coming will be called for specific areas. That was my recollection of how it was.

Quite frankly, I agree with Monsieur St-Cyr.

As you can tell, I'm pretty lenient in questions.

9:30 a.m.

NDP

Olivia Chow NDP Trinity—Spadina, ON

Go for it.

9:30 a.m.

Conservative

The Chair Conservative David Tilson

Members of the committee, as long as they're polite and relatively on topic, can ask anything they like.

9:30 a.m.

NDP

Olivia Chow NDP Trinity—Spadina, ON

Okay.

9:30 a.m.

Conservative

The Chair Conservative David Tilson

Ms. Thi Lac, you're back on the air.

The clock is running.

9:30 a.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

Once the Sydney office has decided which applications will be forwarded to the mission, which will be denied with applicants' money refunded, missions receive the applications. The 100,000 figure represents applications which are being processed in missions, either at the interview stage or at the health and security check stage. There are also 8,000 people whose applications have been processed and who have received visas.

9:30 a.m.

Bloc

Ève-Mary Thaï Thi Lac Bloc Saint-Hyacinthe—Bagot, QC

Eight thousand out of 100,000 is an approval rate of 8%. Would it not be more appropriate to say that these applications are being processed rather than they have been processed?

9:30 a.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

They are being processed.

9:30 a.m.

Bloc

Ève-Mary Thaï Thi Lac Bloc Saint-Hyacinthe—Bagot, QC

All right.

You said that, as of November, you had to suspend processing for nine months because the criteria had yet to be set. Since then, given that the new criteria have been set, have you managed to catch up the backlog caused by the nine-month break? Did the criteria help with processing or are you just as far behind?

9:30 a.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

We are a little behind. That is why we cannot tell you whether applications received in December will be finalized within six or 12 months. Applications are delayed and processing times are longer. There are approximately 16,000 cases that we have not yet completely gone through, but, in the large majority of cases, it just involves refunding applicants who are not eligible under the instructions.

9:30 a.m.

Bloc

Ève-Mary Thaï Thi Lac Bloc Saint-Hyacinthe—Bagot, QC

At this point, 8% of the applications being processed have been successful.

9:30 a.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

Eight thousand were finalized.

9:30 a.m.

Bloc

Ève-Mary Thaï Thi Lac Bloc Saint-Hyacinthe—Bagot, QC

All right, but out of 100,000 applications, what is the approximate success rate? Aside from the 8,000 applications that were allowed, how many others were processed but were not successful?

9:30 a.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

I will give you an approximate percentage from memory. Sixty percent of applications submitted before the instructions were announced did not comply with them. We can check and give you the exact figure at a later date.

9:30 a.m.

Bloc

Ève-Mary Thaï Thi Lac Bloc Saint-Hyacinthe—Bagot, QC

Are you saying that 60% of applications are denied?

9:30 a.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

Yes. Approximately 75% of new applications that are being submitted seem to comply with the criteria. I say “seem to” because, at the moment, the Sydney office asks for minimal information. We do not yet have a computer system in place that allows us to ask for all the documents from the outset. A percentage of applications will be accepted by the Sydney office and sent to the various missions. Once the missions request all the documents, they will see that some people do not meet the criteria.

9:35 a.m.

Bloc

Ève-Mary Thaï Thi Lac Bloc Saint-Hyacinthe—Bagot, QC

On the matter of the processing of applications in the spouses or children category, Bloc Québécois members like to say that, in Canada, we cannot have the same standards from coast to coast because realities are different. That must also be the case in other countries. You say that, in Africa, the process is sometimes longer because some things are processed differently.

Could your department not consider the distinctiveness that exists in Africa to harmonize rules or relax them? I am not saying that the rules should be different, but, in some countries, we could be using a different processing system with respect, for instance, to health and security requirements, than what is used in European countries where these types of standards do not need to be established.

9:35 a.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

In part, the standards are international; they are the same everywhere. We adjust standards based on risk. Our problem is that, in the regions where it is difficult to establish procedures, we also find that there is no supporting documentation. So, it is far more difficult to relax some criteria.

We are trying to see how sponsors in Canada can help us, especially in the family class. On the other hand, we do not want to place all of the responsibility on sponsors who will end up with the same problems as us, in other words, contacting people, finding documents, and so on. It is no easier either way. We are trying to see what can be done on the private sponsorship of refugees and with the family class. But, in the end, if we deny the application before people have all their documents...

9:35 a.m.

Bloc

Ève-Mary Thaï Thi Lac Bloc Saint-Hyacinthe—Bagot, QC

I understand, Ms. Deschênes. I am sorry, but I must interrupt because I have one final question that I feel is important.

9:35 a.m.

Conservative

The Chair Conservative David Tilson

You don't have time for a question, unless it takes two seconds.

Go ahead.

9:35 a.m.

Bloc

Ève-Mary Thaï Thi Lac Bloc Saint-Hyacinthe—Bagot, QC

You are facing double the difficulty in those countries. Do you have double the staff to process the applications or do you have the same amount of staff as in the embassies elsewhere else?