Thank you, Madam Chair, vice-chairs and members of the committee, for the opportunity to appear before you today.
I'm Dr. Kelly Sundberg, a criminologist and professor at Mount Royal University in Calgary. Before entering academia, I served for more than 15 years with what is today the CBSA.
From the outset, I want to be clear that I firmly believe in lawful immigration and refugee protection, and that I take great pride in our nation's long-standing commitment to supporting those who generally seek refugee protection from Canada. Nevertheless, our immigration system cannot remain credible if it's not competent, enforceable and aimed at building public trust.
Over the past two years, our government has clearly recognized that our systems are under great strain. We've seen changes to international student permits, temporary resident volumes, visa requirements, refugee eligibility rules and border integrity measures. These changes echo what many practitioners have been saying for years: Capacity and enforcement matter.
Recognizing the problem is not the same as fixing it. Canada's immigration and refugee system remains under great pressure. We see this in refugee backlogs, limited screening and delayed removals. Moreover, we see this in strains being transferred to provincial and municipal governments, which are left to absorb downstream costs in housing, schooling, health care, policing and social services.
Most concerning is the widening gap between what federal immigration policy promises and what the system can actually deliver. Unfortunately, this gap is contributing to growing public frustration and a deeper erosion of confidence in our federal institutions.
The Immigration and Refugee Board's own numbers are alarming. In fiscal year 2024-25, the refugee protection division finalized more than 78,700 cases while receiving approximately 170,000 asylum claim referrals. As of March 31, 2025, more than 175,800 claims were ready to be heard, with another 105,500 claims incomplete because of pending security screening and other outstanding requirements. These numbers don't describe a timely or adequately resourced system. They describe an overwhelmed one. When these systems are overwhelmed, everyone suffers. Genuine refugees wait too long for protection. Weak or disingenuous claims remain unresolved. Enforcement actions are delayed. Provinces and municipalities carry the burden, and public confidence erodes.
To this point, I believe both sides of the current debate have part of the truth but not the whole truth. Our government is right in speaking about sustainability, integration and protecting Canada's humanitarian commitments. Those words mean something only if the system can competently screen, process, decide, support and, where necessary, remove people in a timely and fair manner. The opposition's critique is also valid in terms of identifying enforcement, removal, social service pressures and public confidence as serious issues.
These are not imaginary concerns. Nevertheless, we must not treat refugees or newcomers as the problem. Frankly, the problem is not refugees or immigrants. It's system failure.
My research has found that approximately 12.5% of executed terrorist attacks and approximately 50% of publicly known thwarted plots involved individuals who entered Canada through asylum pathways or who were seeking asylum. Importantly, my research also shows that the overwhelming majority of asylum seekers are peaceful, law-abiding people who simply want safety and a better life. Nevertheless, the data clearly shows that asylum pathways are being exploited by a small but high-consequence cohort of bad actors. This distinction matters. Weak screening does not protect refugees. It harms them. When security failures occur, public anxiety rarely stays focused on the individual offender. Rather, it unfortunately spills into generalized resentment toward refugees, immigrants, international students and other newcomers. While this is clearly unfair, it is also sadly predictable.
For these reasons, I urge the committee to consider six practical areas.
First, Canada needs better, risk-informed, intelligence-led screening, especially of those seeking entry from failed states, hostile regimes or areas of civil war, terrorism and organized crime. Canada cannot rely on a system predicated mostly on self-declaration.
Second, Canada must recognize where and when refugee claims are made. As a general principle, refugee claims should be made abroad or immediately upon arrival at a port of entry. Inland claims must remain possible, of course, but they should be exceptions and require clear justification.
Third, Canada must improve immigrant supports, including an increased investment in language and skills training, foreign credential recognition, civic orientation and education on Canadian laws, rights, responsibilities and expectations.
Fourth, Canada must improve its intelligence, investigation and enforcement capacities so investigations are more comprehensive and removals more timely, with a greater foreign fugitive apprehension capacity and stronger inter-agency coordination, including better global information sharing.
Fifth, Canada must fix removals. Once due process is exhausted, removal must actually occur. If removal orders aren't enforced, the law loses credibility.
Finally, sixth, Canada should consider consolidating its immigration and border security, overseas liaison efforts, immigration and customs intelligence, exit tracking and maritime border integrity within a single integrated national security-focused agency. In essence, I suggest transforming the Canada Border Services Agency into a Canada border security agency.