Well, this goes back to transitioning members. I was the deputy ombudsman at Veterans Affairs before I came over to the Canadian Armed Forces, and I've seen the tail end of what transition looks like. When I came into the position of the Canadian Armed Forces ombudsman, I took that on with the idea that if we could fix the front end, maybe we could have a better result at the back end.
I went out publicly and spoke in and around the Desmond inquiry at the time. That caused me grief. The governance report, when it was released, caused me grief. When I spoke to the media, things would change. Each time before I went before committee, there would be some nuance of change somewhere coming down the pipe.
Look, it was a full-court press, start to finish. When I first came into this, I sat in front of committee and they asked me, “Gary, do you have the tools you need to do the job?” Being the naive new guy on the street, I said, “Yes, I think with the right people, the right mindset and working collaboratively, we can accomplish much.” That was my first—