Thank you to the committee for the opportunity to contribute to this important piece of work.
True Patriot Love is Canada’s national foundation for the military and veteran community, and we work closely as a trusted partner with the Canadian Armed Forces, Veterans Affairs and the federal and provincial governments.
It would be remiss of me not to take this opportunity to thank the government for its tremendous support of the 2025 Invictus Games, for which True Patriot Love was honoured to be able to coordinate the successful bid on behalf of Canada. We look forward to welcoming the world to Vancouver and Whistler for the first-ever winter edition of this inspiring event. The committee may also like to note that we have made both supporting transition and the mental health of military and veteran families key legacy strands for the games.
As the national foundation, True Patriot Love works across the spectrum of issues facing our service members and veterans. We support our military families and children, especially as they navigate the issues of multiple deployments or location away from their home community, and provide significant support through the military family resource centres and other local partners.
We fund a range of programs to assist the health and well-being of both serving members and veterans, including mental health, homelessness, and employment and transition support. For those who may have become injured or ill, we contribute to their recovery and rehabilitation through sport, expeditions and the creative arts. We help with their reintroduction back into local communities post-uniform, often a challenge after long periods away.
We are pleased that the committee is reviewing this subject. Our service members deserve the best support while in uniform as they transition and post-release. We know that many struggle both through illness and injury, and also with the change in their status, access to support systems and the lack of a sense of purpose once they release.
An estimated 10,000 military families are required to relocate each year, of which approximately 8,000 must move to a new province or territory. Approximately two-thirds of families experience periods of absence from their loved ones due to operational requirements. In a recent survey of Canadian Armed Forces spouses, 24% found child care extremely difficult to re-establish after relocation.
The nature of military life also makes health care more challenging, especially for families. There can be multiple moves and a lack of family doctors in local communities. Military families may experience an unfamiliarity with civilian organizations and have little time to navigate this before moving on again. I recently spoke to a military mother who said she had spent the whole of her child’s formative years with her fingers crossed.
This can have a corresponding impact on mental health, which may in turn be a challenge in accessing support but also brings the associated stigma or fear of losing duties or status. Serving members may seek mental health care off base so that their chain of command is not aware and it does not impact their careers.
This situation is not new nor unique to Canada. However, it has been made more challenging through the COVID-19 pandemic, with many programs either being cancelled or switched to digital delivery. While this can have some positive implications, especially as we try to provide services to a geographically dispersed Canadian Armed Forces and veteran community, people suffering from service-related mental health conditions may simply not be able to take advantage of virtual services. We should seek, where we can, to ensure in-person provision is available and that these are reopened where they still remain closed as soon as practicable.
However, technology can also offer opportunities. In 2019, True Patriot Love received funding from the Veterans Affairs Canada well-being fund to explore how innovative technology can benefit veterans’ mental health. In particular, we stood up an expert advisory council that has been focused on how to allow better access to a serving member's or veteran’s own health records.
Following a two-year study involving veteran focus groups, the technology sector and representatives of Veterans Affairs and Canadian Forces health services, we are developing a proposal for a veteran health record digital safe. As the committee may be aware, traditionally these records have been provided either in paper form, often long and cumbersome, or in a technological format, such as a disc or memory stick, which are outdated and often not usable. This digital repository would be far more portable and user-friendly and would allow veterans to grant permission to access medical records to authorized health care service providers.
Second, we have proposed a feasibility study to test the electronic transfer of medical records for health care clinician use. This also would have the advantage of preventing veterans from having to repeat their story on numerous occasions, something we have heard can be very challenging and potentially triggering.
Third, the system could provide a repository of anonymized information to allow researchers to have a better understanding of the issues and prevalence. We hope that Veterans Affairs will grant permission for a feasibility study shortly.
I would also flag two other matters for the committee, in brief.
Firstly, they will be aware that the government is developing a new national employment strategy for veterans. I would encourage the two studies to align, as mental health challenges for our veterans cannot only be combat-related or service injury-related, but also drawn from the stress, anxiety or depression following release.