Thank you very much, Mr. Chair.
In the remaining time, let me just begin by saying thank you and echo many of the other comments that have been made today by all of my colleagues.
I think that next to our own staff, we probably interact more with your branch as members of Parliament than anybody else. We see you at the airports and it's always nice to enjoy your service.
It's an expansive department. You have an extensive mandate. In your own words, you interact with customs, the immigration file, the refugee file, intelligence, and conventional law enforcement. You service approximately 267,000 people a day. I think it's actually quite exceptional that we don't hear more concerns from people. However, it's on that last point that I just want to ask you a specific question about oversight.
You mentioned earlier that there are internal mechanisms. I think you called it the internal recourse program. Can you give us some brief stats from the last year about how many files or complaints you had, if those are the right words to use.
The second question I have is with respect to external oversight. As a department, have you begun conversations internally that would build upon recommendations stemming from the Arar inquiry and other public inquiries and coroner's inquiries that have come up in the last several years?