Evidence of meeting #79 for Public Safety and National Security in the 44th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was complaint.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Randall Koops  Director General, International Border Policy, Department of Public Safety and Emergency Preparedness
Joanne Gibb  Senior Director, Strategic Operations and Policy Directorate, Civilian Review and Complaints Commission for the Royal Canadian Mounted Police
Cathy Maltais  Director, Recourse Directorate, Canada Border Services Agency
Lesley McCoy  General Counsel, Civilian Review and Complaints Commission for the Royal Canadian Mounted Police
Commissioner Alfredo Bangloy  Assistant Commissioner and Professional Responsibility Officer, Royal Canadian Mounted Police

11:55 a.m.

Director General, International Border Policy, Department of Public Safety and Emergency Preparedness

Randall Koops

In our view, I think that understanding is correct. The design intent behind the bill is that the PCRC not be brought into the realm of discipline. In the case of the RCMP, there is already a separate external body to deal with that.

The act as drafted explicitly excludes the PCRC, or the statute, from dealing with any measure related to discipline. That is better dealt with in the existing domain of labour law and the disciplinary process. There was nothing in the government's design intent in the legislation to bring anything into the statute in relation to suspension, return to duties or compensation, which would otherwise be outside the realm of the PCRC and already subject to the jurisdiction of the Federal Public Sector Labour Relations and Employment Board.

11:55 a.m.

Liberal

Jennifer O'Connell Liberal Pickering—Uxbridge, ON

Thank you.

Mr. Chair, with that being said, I can't support this amendment, because if individuals were suspended without pay or any other disciplinary action, they should take that up within the processes of whoever made that disciplinary action. The PCRC's process...Even if a complaint is ultimately withdrawn or whatnot, there would have been an internal process, whether by the RCMP or CBSA, to take that disciplinary action, with or without the PCRC.

I don't think the two should be correlated. I think that if there is an unfair disciplinary action, there is recourse that exists between the union and whoever made that disciplinary action, which is not the PCRC.

I can't support this amendment.

11:55 a.m.

Liberal

The Chair Liberal Ron McKinnon

Thank you.

We'll go to Mr. Julian, followed by Mr. Motz.

11:55 a.m.

NDP

Peter Julian NDP New Westminster—Burnaby, BC

I have concerns as well. If the PCRC is disagreeing with the RCMP's or agency's decision on the complaint, what, in the opinion of our witnesses, would be the result? This seems to be a missing part of the amendment. I'll ask our witnesses: What do you see as the ramifications of this in a case where the PCRC is in profound disagreement with the decision of the agency or the RCMP?

11:55 a.m.

Senior Director, Strategic Operations and Policy Directorate, Civilian Review and Complaints Commission for the Royal Canadian Mounted Police

Joanne Gibb

The founded or unfounded would come at the investigation of first instance, after the CBSA or RCMP investigates. The PCRC wouldn't really have a role until the complainant requested a review, if the complainant requested a review.

11:55 a.m.

NDP

Peter Julian NDP New Westminster—Burnaby, BC

Let's assume the complainant does.

11:55 a.m.

Senior Director, Strategic Operations and Policy Directorate, Civilian Review and Complaints Commission for the Royal Canadian Mounted Police

Joanne Gibb

If a review is requested and the commission is in disagreement, we would write an interim report that has findings and recommendations for the commissioner or the agency. A copy goes to the minister. Then the commissioner or the president would have the opportunity to respond.

11:55 a.m.

NDP

Peter Julian NDP New Westminster—Burnaby, BC

Thank you.

I certainly understand the intent of the amendment. I'm not sure that the wording here actually accomplishes what the intent is. In its current form, I can't support this amendment.

Thank you.

11:55 a.m.

Liberal

The Chair Liberal Ron McKinnon

We'll go to Mr. Motz, followed by Mr. Shipley.

11:55 a.m.

Conservative

Glen Motz Conservative Medicine Hat—Cardston—Warner, AB

Thank you, Chair.

I agree with Ms. O'Connell's explanation that generally matters of discipline would fall under both the RCMP and CBSA. During an investigation, it's their own protocols that set out whether the complaint is serious enough that the individual who is the subject of it needs to be suspended with or without pay, pending the outcome of an investigation.

I understand the RCMP's process a little better. It was the CBSA union that had some concerns.

Can CBSA explain to me what's going on inside the organization that these members feel that they want this language in the act? Do they not have recourse now? Is it a clumsy process?

If you have a six-month, eight-month or year-long investigation, they're without pay for that length of time, and they are found to be not guilty, the complaint is withdrawn or it's frivolous and vexatious—whatever the outcome is, if they're found not to be responsible—there should be an automatic reinstatement of their pay, back pay included.

I'm curious to know whether or not they have to go through a very litigious process to get back what they're rightly due. I don't know the answer to it.

Obviously, there has to be something for them to have this concern.

Noon

Director, Recourse Directorate, Canada Border Services Agency

Cathy Maltais

I can't speak on behalf of the union, because they're not here today. My understanding is that they're mixing different investigative processes.

The public complaints investigation is a separate process. As I mentioned last time, we have a service standard of 40 days, which we meet 90% of the time. Professional standards investigations or labour relations code of conduct investigations are a whole separate process within CBSA that is not part of the public complaints process.

While a public complaint may have brought to light the conduct of an employee, the complaints process will follow through within the 40 days to say whether it will be supported or not. Then the professional standards investigation process or labour relations process—I can't speak on their behalf because they're not here today—would be their separate piece with the collective agreements, with the grievance rights and everything else that is part of that statute, which is outside of this.

One triggers the other, if you will, because one may bring up the conduct of someone, but it's not an actual public complaints investigation that would make an employee go on leave without pay or anything else. We have nothing to do with the employee; then it moves to the other processes that are legislated.

Noon

Conservative

Glen Motz Conservative Medicine Hat—Cardston—Warner, AB

Mr. Julian, I don't want to put you on the spot, but I'm going to anyway.

Do you understand the intent of this? If the language is clumsy—and I don't have any suggestions for changing the language—do you have anything that comes to mind to change this so it's palatable and still accomplishes what we are trying to accomplish?

Noon

Liberal

The Chair Liberal Ron McKinnon

We have Mr. Shipley before Mr. Julian, but I will let Mr. Julian respond directly.

Noon

NDP

Peter Julian NDP New Westminster—Burnaby, BC

I don't have any brainwaves, Mr. Chairman.

Noon

Liberal

The Chair Liberal Ron McKinnon

Mr. Shipley.

Noon

Conservative

Doug Shipley Conservative Barrie—Springwater—Oro-Medonte, ON

Thank you, Mr. Chair.

Mine will be fairly quick, too, because Mr. Motz asked a very similar question.

I just want to get it clarified to me. Ms. O'Connell mentioned that this was during discipline issues.

What we're looking for here is.... This is not a discipline issue whereby they'd be losing pay and be off work. This is when they get their security clearance revoked and can't work. They haven't been disciplined. They're getting it revoked during the investigation. There has been no discipline handed out; it's not a discipline issue.

Noon

Liberal

Jennifer O'Connell Liberal Pickering—Uxbridge, ON

They don't make that decision.

Noon

Conservative

Doug Shipley Conservative Barrie—Springwater—Oro-Medonte, ON

We're looking for a bit of clarification on that, if we could, please.

Noon

Director General, International Border Policy, Department of Public Safety and Emergency Preparedness

Randall Koops

Again, we would just observe that suspension and things flowing from it are from the operation of another statute. They are from the operation of whatever labour statute applies and whatever collective agreement applies in that context.

This amendment would impose on the commissioner or the president an obligation about the employment status of an employee in the PCRC statute, when it was the operation of an entirely different statute that may have created that situation, and that is not part of the operation of PCRC or of the complaint itself. It results from a disciplinary decision that was made by the president or the commissioner.

Briefly, I think we conclude that, whether that outcome is desirable or not, this may not be the proper statute to achieve it through.

12:05 p.m.

Conservative

Doug Shipley Conservative Barrie—Springwater—Oro-Medonte, ON

Thank you.

12:05 p.m.

Liberal

The Chair Liberal Ron McKinnon

Is there any further discussion?

(Amendment negatived [See Minutes of Proceedings])

Shall clause 43 carry?

(Clause 43 agreed to)

(On clause 44)

On clause 44, we have NDP-26.

12:05 p.m.

NDP

Peter Julian NDP New Westminster—Burnaby, BC

Thank you very much, Mr. Chair.

This was a recommendation, members of the committee will recall, from the Canadian Association for Refugee Lawyers regarding a third party, which is a principle I think we've brought forward in the bill as well, allowing, in the section on representation, which is clause 44, to include some clarifying language:

a person or entity with a substantial interest in the subject matter of the complaint, acting in the public interest.

For reasons that we've had before in terms of investigations, it's important to have those third parties able to make representations on specific complaints. I certainly hope that members of the committee will support this recommendation from the Canadian Association for Refugee Lawyers.

12:05 p.m.

Liberal

The Chair Liberal Ron McKinnon

Thank you. I have to let you move it before I can rule on it.

My advice here is that this amendment seeks to introduce the right to make representation in relation to complaints about the policies and procedures of the agency, which is a new concept that goes beyond the scope of the bill as adopted by the House at second reading. An amendment to a bill that was referred to the committee after second reading is out of order if it is beyond the scope and principle of the bill.

In the opinion of the chair and for the above-stated reason, I will rule the amendment inadmissible.

12:05 p.m.

NDP

Peter Julian NDP New Westminster—Burnaby, BC

Mr. Chair, with all the deep respect I have in your abilities, I think it's fair to say that throughout this bill, what we've been trying to do is ensure that third parties have the ability to intervene in complaints.

With the deep respect I have for you as a fellow British Columbian—and you've done an admirable job as chair of this committee—I'll have to beg to disagree on this particular question, and I'll have to challenge your ruling.

12:05 p.m.

Liberal

The Chair Liberal Ron McKinnon

That's no problem.

The question is: Shall the decision of the chair be sustained?

If you vote yes, you are voting to sustain the decision of the chair, and if you vote no, you are voting to overturn that decision.

(Ruling of the chair sustained: yeas 8; nays 2) [See Minutes of Proceedings])

The chair's decision is sustained.